Air Canada has come under fire after a passenger requiring wheelchair assistance was allegedly charged for the service, raising concerns over the airline's disability policies.
The incident occurred when a traveller, who relies on a wheelchair for mobility, was reportedly asked to pay for assistance at Montreal's airport. The passenger, whose identity has not been disclosed, claimed the request was both unexpected and discriminatory.
Public Outrage and Airline Response
The story quickly gained traction on social media, with many users condemning Air Canada for what they described as a failure to accommodate passengers with disabilities. Advocacy groups have also weighed in, calling for stricter regulations to ensure equal access to air travel.
In a statement, Air Canada acknowledged the incident and apologised for any inconvenience caused. The airline emphasised that it is reviewing its policies to prevent similar occurrences in the future.
Broader Implications for Air Travel
This incident has reignited debates about the accessibility of air travel for individuals with disabilities. Critics argue that airlines must do more to support passengers with mobility challenges, including providing free and reliable wheelchair assistance.
As the controversy unfolds, passengers and advocacy groups are urging airlines to prioritise inclusivity and ensure that all travellers receive the assistance they need without additional costs.
