In a bizarre travel mishap, two passengers intending to fly to Washington DC found themselves in Las Vegas after an Air Canada boarding pass blunder. The airline has since apologised for the incident, which has raised questions about its boarding protocols.
The mix-up occurred when the passengers, who were supposed to board a flight to the US capital, were instead issued boarding passes for a Las Vegas-bound plane. Both flights were departing from Toronto Pearson International Airport around the same time, adding to the confusion.
An Air Canada spokesperson confirmed the error, stating: "We regret this boarding pass mix-up and are reviewing our procedures to prevent such incidents in the future." The airline has rebooked the affected passengers on flights to their intended destination.
This incident comes amid growing scrutiny of airline operations, particularly regarding passenger handling and boarding processes. Aviation experts suggest that such errors, while rare, highlight the need for robust verification systems at boarding gates.
The passengers, whose identities remain undisclosed, reportedly didn't realise the mistake until they were airborne. One can only imagine their surprise when expecting to land among politicians and monuments, only to find themselves surrounded by slot machines and neon lights.
