An exclusive investigation into a luxury London nanny agency, Celina, reveals shocking customer complaints over stained baby milk bottles, unprofessional conduct, and a refusal to refund. Discover the full story of a parent's nightmare.
A British woman's Paris business trip turned into a horrific ordeal after a cancelled flight led to an unplanned hotel stay, where she was brutally raped by an intruder in her room. The attack at the Hotel Aiglon in Montparnasse has sparked a major police
A retired NHS nurse from London lost her entire life savings in an authorised push payment scam. The Financial Ombudsman Service has now ruled HSBC must refund Katrina Harrison £50,000 after the bank's security systems failed to prevent the fraud.
UK holidaymakers are being urged to steer clear of a seemingly innocent hotel room feature after a travel expert's viral warning reveals hidden health dangers.
Cristiano Ronaldo's controversial absence from a friendly match in Hong Kong has ignited a firestorm of fan anger and a refund demand, as Al-Nassr and organisers clash over the official explanation.
Discover the bizarre story of the Maccies hotel in the UK. We take you inside the luxurious, forgotten Golden Arches hotel that offered fine dining and poolside service, a world away from your local drive-thru.
Discover The Attendant, London's most unique boutique hotel, meticulously transformed from a disused Victorian lavatory into a luxurious subterranean stay. A stunning blend of heritage and modern design in the heart of Westminster.
HMRC is accused of 'highway robbery' as new data reveals over 10,000 pensioners a month are hit with emergency tax on withdrawals, with many waiting months for refunds. Experts demand urgent reform to the 'cruel' system.
Discover the incredible story behind The Westminster, a central London hotel that offered rooms for just 50p a night. We investigate the marketing stunt that sent the internet into a frenzy and what it reveals about the state of UK tourism.
HMRC is sitting on millions in overpaid taxes. Discover if you're one of thousands due a surprise payout of up to £100,000 and how to claim your money back.
A retired British pensioner has successfully reclaimed nearly £10,000 after a landmark tribunal ruled HMRC unfairly taxed his pension. This case sets a crucial precedent for thousands of retirees facing similar tax demands.
A plus-size traveller's fight for inclusivity leads to a groundbreaking refund from Southwest Airlines after being forced to purchase an extra seat. Discover the details of this landmark travel policy shift.
A seasoned hotel insider reveals the floor you should always avoid for a better night's sleep, quieter stay, and improved safety. Discover the surprising reasons why.
Discover the extraordinary history of the Four Seasons Istanbul, a former Ottoman prison transformed into a world-class luxury hotel in the heart of historic Sultanahmet.
A tourist's London dream trip turns into a nightmare after discovering blood-stained sheets at a central hotel. The management's appalling response sparks outrage and raises serious questions about hygiene standards in the UK tourism industry.
Dream Cruises cancels multiple voyages on its new luxury ship, the World Dream, citing 'extraordinary' booking numbers. Passengers face holiday disruption and scramble for refunds.
Motorists across the UK are set for a massive payout as a landmark ruling forces a council to refund thousands of incorrectly issued parking fines, sparking a national review of enforcement signs.
Exclusive: HMRC is sitting on a £42bn pot of unclaimed tax refunds. Our guide reveals the simple checks to see if you're owed money and how to claim it securely.
Discover Dishoom's first hotel, The Permit Room, a love letter to 1960s Bombay. Our review explores its immersive decor, signature breakfast, and whether it lives up to the iconic brand's reputation.
Money-saving expert Martin Lewis has issued an urgent warning to UK workers, revealing that millions could be missing out on hundreds of pounds in unclaimed wages. Find out how to check if you're owed.
A daring guest shares their harrowing experience at the UK's lowest-rated hotel, revealing dirty rooms, rude staff, and broken promises.
A determined traveller successfully challenged easyJet after being slapped with an unexpected baggage fee, securing a full refund. Discover her clever tactics and how you can avoid similar charges.
A frustrated traveller shares their ordeal after being slapped with an unexpected fee on an American Airlines flight, sparking debate over airline transparency.
A holidaymaker's relaxing getaway turned into a nightmare when they discovered a stranger watching them through a two-way mirror in their hotel room. Disturbing CCTV footage captures the chilling moment.
Discover the unparalleled luxury of Shangri-La Bosphorus in Istanbul, where breathtaking views, world-class service, and exquisite dining create an unforgettable experience.
A traveller faces backlash for his extreme reaction to a 25-minute flight delay, demanding a full refund and free future flights in a now-viral complaint.
HMRC has sent out urgent tax letters to thousands of Britons, warning of potential underpayments. Find out what this means for you and how to respond.
An Airbnb guest was refused a refund for alleged property damage despite submitting photographic evidence. The case raises questions about the platform's dispute resolution process.
A furious family demands answers after their dream £8,000 cruise turns into a vomit-filled disaster with no compensation offered.
Ryanair has sparked outrage after denying a widow a refund for her late husband's unused flight ticket, citing strict policy terms.