Dream Cruises has thrown thousands of holiday plans into disarray after announcing the cancellation of multiple sailings on its brand-new flagship, the World Dream. The shock move is attributed to what the company calls 'extraordinary demand', leaving passengers furious and scrambling for alternatives.
The affected cruises were scheduled to depart from Singapore throughout November and December, a peak period for travellers seeking a winter sun escape. The company, owned by Genting Hong Kong, stated the cancellations are due to 'operational reasons' linked to the ship's overwhelming popularity.
Passenger Frustration Mounts
Those booked on the axed trips have been offered a full refund. However, for many, the financial reimbursement does little to alleviate the frustration of a ruined holiday. With the global travel industry still recovering, finding last-minute alternatives at a reasonable cost is proving incredibly difficult for affected families.
'We booked this months ago as a special treat, and now we have nothing. The refund doesn't help us find another cruise or flight at this short notice,' said one disappointed customer on social media.
A Pattern of Disruption?
This incident raises further questions about the stability and communication of major cruise operators in the post-pandemic landscape. While demand is undoubtedly high, industry watchers suggest that over-ambitious scheduling and operational hiccups with new vessels are also contributing factors.
For now, the message for UK cruise enthusiasts is clear: if you have a booking in the coming months, it may be prudent to double-check your reservation directly with the cruise line to avoid any potential disappointment.
