Major UK water suppliers including Southern Water and Anglian Water are under investigation by the Competition and Markets Authority for potentially overcharging customers by hundreds of millions.
Regulator Ofwat proposes cutting water company profits by £70 per household, targeting underperforming firms like Southern Water and Thames Water in major industry shake-up.
An EasyJet passenger is fighting for compensation after a technical fault cancelled her flight to Amsterdam, with the airline refusing payout despite EU regulations.
Ryanair cancels 600 flights across Europe due to French air traffic control strikes, disrupting thousands of British travellers' holiday plans. Find out which routes are affected and your passenger rights.
Irish pop sensation CMAT has abruptly cancelled her entire UK tour, leaving devastated fans in the lurch just weeks before shows were set to begin.
British travellers face uncertainty as potential US government shutdown could halt ESTA applications and leave visitors stranded without refund protection. Essential reading for UK citizens planning American trips.
Travellers to Japan face holiday chaos as Typhoon Ragsasa forces mass flight cancellations. Expert Simon Calder explains your rights to refunds and rebooking.
Exclusive investigation reveals widespread energy bill inaccuracies affecting millions. Discover if you're owed money and how to challenge your supplier.
A seismic investigation by the FCA into discretionary commission arrangements could see millions of British motorists claim compensation for unfairly inflated car finance payments. Here's how to check if you're affected.
UK travel agents are demanding a major overhaul of the Package Travel Regulations, arguing current refund rules are crippling the industry and leaving customers in limbo. Discover the proposed changes.
Families left furious and in tears after a 'Willy Wonka experience' in Glasgow, advertised with AI-generated imagery, turned out to be a sparse, disappointing set. Organisers issue apology as event is abruptly cancelled.
Former President Donald Trump calls on the Biden administration to reimburse passengers for widespread flight disruptions, criticising handling of air traffic control crisis.
Victorious Festival organisers break their silence with a new statement following the sudden cancellation of its Saturday event due to severe weather, addressing ticket refunds and attendee safety.
Primark shoppers are up in arms after being caught off guard by a strict new returns policy that bans cash refunds and offers only credit note exchanges, leaving many feeling short-changed.
Australia's Qantas Airways has been slapped with a hefty fine after misleading passengers over COVID-19 refunds. Here's the full story.
Retail giant Walmart has agreed to pay millions in settlements after allegations of overcharging customers. Find out how this scandal unfolded and what it means for shoppers.
Millions of Brits could receive surprise tax rebates as HMRC prepares to process a record number of refunds. Find out if you're owed money.
Copenhagen City Hall has announced it will refund wedding fees following backlash over high costs. Discover how this decision impacts couples planning to tie the knot.
Lloyds Bank becomes the first UK high street bank to guarantee refunds for victims of authorised push payment scams, setting a new industry standard.
Liam Gallagher lashes out after Oasis fans demand refunds following a chaotic Edinburgh performance. Find out what went wrong and how fans reacted.
British travellers can now breathe a sigh of relief as new regulations guarantee fair refunds for cancelled holidays, marking a significant victory for consumer rights.
New EU regulations mandate that online travel agencies must refund cancelled flights within seven days, offering better protection for consumers.
Millions of UK drivers may be eligible for payouts due to hidden commissions in car finance deals. Here's how to check if you're owed money.
ANZ, Bendigo Bank, Westpac, and Commonwealth Bank are issuing hefty refunds to customers after financial misconduct. Find out if you're eligible.
Drake's highly anticipated Manchester show has been abruptly cancelled, leaving fans scrambling. Here's the latest on refunds and rescheduling.
Angry festival-goers demand refunds after a major headliner cancels performance at the last minute, leaving organisers scrambling.
Angry attendees blast a hot air balloon festival for failing to deliver on promises, leaving families disappointed and demanding refunds.
Students affected by university staff strikes may be eligible for compensation of up to £28,000. Find out if you qualify and how to claim.
Holidaymakers face financial distress as Webjet's travel insurance fails to process refunds, leaving travellers out of pocket and frustrated.
Fans of the bestselling memoir 'The Salt Path' are furious after discovering its sequel is a repackaged version of an older book, sparking demands for refunds.