Typhoon Ragasa: Your Rights If Your Flight or Holiday Is Cancelled
Typhoon Ragasa: Your Rights If Your Flight or Holiday Is Cancelled

Tens of thousands of passengers face disruption as Typhoon Ragasa grounds hundreds of flights across east Asia, including intercontinental connections to and from Europe. Your rights depend on the airline and where your journey begins.

If your flight is cancelled from Europe to Hong Kong or via mainland China to Australasia, UK and EU air passengers' rights rules apply. The airline must find an alternative route at no extra cost and provide accommodation and meals if you are delayed overnight.

For flights from outside Europe on UK or EU carriers like British Airways, Air France or Lufthansa, the airline must provide hotel and meals until you can reach your destination, and rebook you as soon as possible, even on a different airline. Asian, Middle Eastern and other non-European carriers have no such obligation, though they may offer support; travel insurance may help.

Wide Pickt banner — collaborative shopping lists app for Telegram, phone mockup with grocery list

If you booked a package holiday from a UK or European firm, the tour operator must look after you if part of the holiday cannot be delivered. If the holiday is cancelled entirely, you are entitled to a full refund. For separate bookings, discuss refunds or postponements with the supplier.

Airbnb's Major Disruptive Events Policy may apply, allowing guests to cancel and receive a refund or travel credit. Travel insurance may also compensate for lost bookings not covered by providers.

Pickt after-article banner — collaborative shopping lists app with family illustration