Tesco Bank cashback delays hit TopCashback users
TopCashback users report significant delays in Tesco Bank Clubcard reward payments, with some waiting months for promised cashback amid customer service frustrations.
Category : Search result: customer service fail
Temu's £13 'Prada' shoes arrive as unwearable plastic
A TikTok user's viral video exposes the shocking reality behind Temu's too-good-to-be-true designer deals after her £13 'Prada' knock-offs arrive as unwearable plastic slippers.
Mum's £2.50 Amazon dress arrives comically small
A mother's bargain fashion find turned into a comedy of errors when her £2.50 Amazon purchase arrived in a condition that left her speechless. The shocking delivery reveals the risks of online shopping bargains.
Japanese restaurant owner fights customer abuse in landmark case
A landmark case in Japan sees a restaurant owner take legal action against abusive customers, challenging the country's deep-rooted service culture where customer misconduct often goes unpunished.
Temu ironing board arrives completely smashed in delivery disaster
A British shopper's bargain buy turned into a comedy of errors when her Temu ironing board arrived completely destroyed. The viral unboxing video reveals the shocking state of the flattened delivery that left viewers in stitches.
John Lewis sends £6 cream instead of £550 iPhone
A furious shopper was left stunned after John Lewis dispatched a cheap face cream instead of the premium iPhone they ordered. The retail giant faces criticism as customer demands answers about the missing £550 device.
ScotRail guard's incredible kindness helps stranded passenger
A ScotRail train guard went above and beyond to help a vulnerable passenger reach Fort William after she missed her connection, showcasing extraordinary compassion on Scotland's railways.
HSBC freezes Melbourne woman's account without explanation
A Melbourne mother's life turned upside down when HSBC suddenly froze her account without explanation, leaving her unable to access her own money for essential expenses in a shocking case of banking bureaucracy gone wrong.
Amazon's Service Crisis: From Titan to Trouble
Once the undisputed king of online retail, Amazon now faces a crisis of customer confidence as delivery failures, counterfeit goods, and deteriorating service plague its operations.
Build-A-Bear worker suspended over service dog incident
Exclusive: Build-A-Bear Workshop employee suspended after viral video shows shocking confrontation with customer's assistance dog in Manchester store. Disability rights groups demand action.
Virgin Media refunds thousands after billing error
Virgin Media issues automatic refunds and bill credits after billing error affects thousands of UK customers - here's what you need to know
Man gets free Dr Martens after return mix-up
A customer who tried to return faulty Dr Martens boots received a brand new pair AND kept the originals in a remarkable warehouse mix-up that's gone viral.
Telstra to gain from Optus outage crisis
Analysis reveals Telstra could gain significant market advantage and pricing power following Optus's catastrophic network outage that left millions without emergency access.
DFS apologises over 'grey almond' sofa colour complaint
Furniture giant DFS apologises after customer complaint about misleading colour name for £1,599 sofa goes viral on social media.
NAB customer quits over frozen £1,500 transfer fiasco
Exclusive: A frustrated NAB customer reveals why he's abandoning the banking giant after what he calls a 'complete system failure' left him fighting for his own money.
Primark shopper's viral plea about store etiquette
A Primark customer's emotional appeal about shopping etiquette has sparked nationwide discussion about retail behaviour and common courtesy in stores.
Subway worker creates edible Australian flag on customer's sub
A Brisbane Subway customer was left feeling a wave of national pride when a staff member crafted a stunning edible Australian flag using carefully placed ingredients on his sub, in a heartwarming act that has since gone viral.
Starbucks barista refuses Charlie Kirk over 'racist' drink
A Starbucks barista in the US refused service to conservative commentator Charlie Kirk, alleging his customised drink order was a 'racist' coded message. The incident, which Kirk broadcast to his millions of followers, has ignited a fierce debate over fre
Hairdresser's Foul-Mouthed Hidden Camera Rant Exposed
A British hairdresser's shocking hidden camera meltdown, hurling foul insults at a client, has gone viral, exposing a nightmare salon experience and sparking outrage.
Starbucks barista refuses to serve Charlie Kirk's tea order
A Starbucks barista in the US refused to serve conservative commentator Charlie Kirk's 'Mint Majesty' tea, citing company policy on custom names. The incident, shared by Kirk himself, has ignited a fierce online debate about customer service and political
Starbucks barista refuses to write 'Charlie Kirk' on cup
A Starbucks barista in the US ignited a firestorm after refusing to write 'Charlie Kirk' on a customer's cup, citing company policy. The incident, involving the conservative Turning Point USA founder, has triggered a intense debate on political bias and c
Amazon Driver Filmed Deliberately Crashing Van Into Car
Shocking footage captures an Amazon delivery driver in a fit of rage deliberately crashing his van into a parked car in Surrey. The victims, a young couple, were left with a £4,000 repair bill and a shocking response from the retail giant.
Harrods Shock: Customer Demands Refund For 10-Year-Old Sandwich
A woman's attempt to return a decade-old Harrods sandwich for a refund has sparked disbelief and gone viral, raising questions about consumer rights and food safety at the iconic London store.
Lloyds blocks card over twin sister identity mix-up
A Lloyds Banking Group customer reveals how a system error mistakenly linked her identity to her twin sister, leaving her unable to access her new credit card and trapped in a bureaucratic loop for weeks.
UK Firms Harass Bereaved Families for Payments, Report Finds
A damning report reveals UK companies are failing bereaved customers, with families harassed for payments and forced through complex 'death admin' while grieving.
American ejected from UK restaurant for 'wrong' burger eating
An American tourist's visit to a London eatery turned sour when staff allegedly asked him to leave for his unconventional approach to eating a burger, sparking a fiery online debate about cultural etiquette and customer service.
Royal Mail Fury: Dead Ladybirds and Ruined Wedding Suits
Outraged customers are demanding answers from Royal Mail after a catastrophic delivery failure left packages containing dead insects, mouldy food, and ruined wedding attire. The service has been branded an 'absolute disgrace'.
McDonald's drive-thru chaos: £22 for 3 burgers & 40-min wait
A frustrated father's simple McDonald's run descended into chaos after being charged £22 for three burgers and then forced to wait nearly an hour in a 'carnage' drive-thru queue.
Nationwide UK Outage Locks Millions Out of Online Accounts
A severe nationwide technical outage has left customers of major UK banks, airlines, and services unable to access their online accounts, sparking a wave of frustration and security concerns.
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