Prince William Jokes with Customer While Taking Pastry Order on St Piran's Day
Prince William Takes Pastry Order in Helston Bakery Visit

Prince William's Surprise Bakery Role on St Piran's Day

The Prince of Wales took on an unexpected role as a bakery assistant during his visit to the Gear Farm Pasty Company in Helston, Cornwall, on St Piran's Day. William not only helped prepare the traditional Cornish pasties but also answered a customer's telephone order, creating a memorable moment for both the royal and the unsuspecting caller.

Royal Customer Service Surprise

While learning about pastry making techniques at the family-run bakery, William answered a call from local resident Josie Trounson, who was ordering 10 frozen pasties and five fresh ones for collection. Unaware she was speaking to the heir to the throne, Ms Trounson proceeded with her order while William carefully noted the details.

"Do you want me to take an order from you? 10 frozen pasties, and we have got plenty of cooked ones, just made some fresh ones now," William told the customer. "What name is that? Juicy? Josie! Sorry Josie, I thought you said Juicy. The pasties will be juicy. 15 pasties for Josie for 1.45pm."

The prince completed the transaction with a cheerful "Bye bye Josie," much to the amusement of bakery staff and onlookers who witnessed the unusual royal customer service interaction.

Post-Storm Community Support Mission

William's visit to the West Cornwall bakery served a dual purpose - celebrating St Piran's Day while showing support for communities still recovering from January's devastating Storm Goretti. The severe weather event brought nearly 100mph winds to Cornwall, causing extensive damage including:

  • Approximately 50,000 homes losing power
  • Major highways and rural routes blocked by thousands of fallen trees
  • One fatality when a tree fell on a caravan in the Mawgan area of Helston
  • Prolonged power and water outages affecting businesses and residents

The Gear Farm Pasty Company itself experienced significant disruption during the storm, being cut off by fallen trees on narrow rural roads. Thanks to a recently installed generator, the Webb family - who run the business - were able to continue baking and supporting local residents who were without essential services for several days.

Royal Pastry Making Attempts

During his bakery tour, William tried his hand at making pasties, demonstrating both humility and humor about his culinary skills. As he spooned potato filling into pastry cases, he joked: "Don't worry, I can take full criticism."

When shown how to crimp the pastry edges by bakery manager Jemma Webb, the prince remarked: "Oh my goodness there's a lot more going into this than I thought. I feel I may be taking this one home guys. Everyone loves a trier."

Admiring his finished creation, William humorously observed: "It looks like a slightly ill crab. It's alright, passable. Yours look so perfect. It's really not easy is it? This is something machinery can't help with. It all has to be hand-made."

Community Appreciation and Symbolic Gestures

The prince's engagement included several meaningful gestures recognizing local resilience efforts:

  1. Planting an oak tree in a new woodland area being established on the farm property
  2. Meeting with local volunteers who helped clear roads, check on neighbors, and maintain vital access for those needing daily care during the storm
  3. Personally delivering 50 freshly-baked pasties from Gear Farm to Helston community fire station to thank emergency services for their Storm Goretti response

This delivery fulfilled a promise the Webb family had been unable to keep during the storm itself, when fallen trees blocked their planned pastry delivery to the fire station. Two months later, William served as their royal courier to complete the gesture of appreciation.

Emergency Services Recognition

At the fire station, William met with personnel from multiple agencies involved in the Storm Goretti response, including fire service members, Cornwall Council highways staff, and National Grid workers. During discussions with Cornwall chief fire officer Kathryn Billing - who revealed she had "crimped in excess of 10,000" pasties in her time - William gained further appreciation for the skill involved in pastry making.

"It's a lot harder, it looks like it is really quite easy," the prince remarked. "The ladies were very fast and laughing away, and didn't even look like they were looking."

The visit concluded with William's surprise phone order customer, Josie Trounson, arriving to collect her pasties half an hour after the prince had departed. "I was flabbergasted when I found out," she said upon learning who had taken her order. "I had no idea who was answering my call but the person on the line was a bit incoherent. It's St Piran's Day and I was really worried I wasn't going to get my pasties."

The day's events highlighted both the ongoing recovery efforts in Cornwall following severe weather and the community spirit that characterizes the region, with the Prince of Wales playing an unexpectedly hands-on role in celebrating local traditions and resilience.