People claiming Universal Credit are being urged to ensure they have the necessary documents ready to verify their identity and avoid delays in their application. The Department for Work and Pensions (DWP) has outlined the evidence that can be used online and what happens if claimants cannot prove who they are digitally.
Documents needed for online verification
According to GOV.UK guidance, individuals can usually verify their identity online if they have any two of the following: a valid UK passport, a UK driving licence, information from recent Self Assessment tax returns, or credit reference information. The online service checks this information against official records, which can help speed up the application process for new claimants.
Alternatives for those unable to verify online
However, not everyone will be able to verify their identity digitally. The DWP states that people who cannot use the online service may be offered alternative ways to confirm their identity. This can include providing documents, attending a face-to-face appointment at a Jobcentre, or completing a biographical interview over the phone. Claimants asked to attend a Jobcentre interview may need to bring proof of identity and other supporting documents.
Importance of identity verification
Identity verification is a crucial part of the Universal Credit application process, ensuring payments are made to the correct person. The latest DWP figures show that 8.3 million people across the UK are receiving financial support through Universal Credit. The exact documents required can vary depending on an individual's circumstances and the information the DWP already holds.
About Universal Credit
Universal Credit is a means-tested benefit designed to help with living costs for those on a low income, out of work, or unable to work. It has replaced six legacy benefits, including Working Tax Credit, Child Tax Credit, Income Support, income-based Jobseeker's Allowance, income-related Employment and Support Allowance, and Housing Benefit for most working-age claimants. New claims can be started online through GOV.UK, where applicants create an account and verify their identity before providing details about income, savings, housing costs, and household circumstances.
The DWP has published full guidance on GOV.UK regarding the documents that can be used to verify identity and the alternative options available for those unable to complete the process online.
