A woman has expressed her outrage after paying extra for a window seat on a Delta flight, only to discover she was seated next to a solid panel with no view. The unnamed traveller shared her frustration on Reddit, posting a photo of her seat on a recent flight.
She explained that her seat was positioned in front of the exit row, where passengers had a window and extra legroom. Despite not needing extra legroom herself, she was 'mildly frustrated' by the lack of a view. In comments, she said: 'I was excited to board the plane knowing my seat was A12. My smile slowly faded as I approached my seat counting the passing rows. My disappointment was immeasurable and my day was ruined.'
The flight was fully booked, so no alternative seats were available. Flight attendants offered to put her on a new flight, but she declined as she was travelling with family. She concluded: 'It was disappointing but I didn't make a fuss. It was just mildly infuriating.'
Many Reddit users empathised, with one suggesting contacting Delta for compensation, while another advised consulting a seat map in future. Some commenters argued she had paid for an exit row seat, not specifically for a window, but the woman clarified she was not in an exit row.
A Delta representative told DailyMail.com: 'If the customer wishes to contact us directly with more detail on her travel, we’ll look into what occurred and will make it right.' Delta noted that window seats are often free, while preferred seats near the front, bulkhead, and exit rows are available for purchase.
