BT broadband price rise: exact dates and amounts
BT is increasing broadband prices for millions of customers – here's when the changes kick in and how to avoid paying extra.
BT is increasing broadband prices for millions of customers – here's when the changes kick in and how to avoid paying extra.
Primark has introduced a significant update in its stores, sparking reactions from shoppers. Find out what's changed and how customers are responding.
BT has been ordered to compensate more than 11,000 customers after failing to provide adequate service levels. Find out if you're eligible for a refund.
Get all the answers you need about Daily Mail's services, subscriptions, and policies in this comprehensive FAQ guide.
UK regulator Ofcom launches investigations into Sky and Virgin Media following a surge in customer complaints about service quality and billing issues.
ANZ, Bendigo Bank, Westpac, and Commonwealth Bank are issuing hefty refunds to customers after financial misconduct. Find out if you're eligible.
Budget airline Ryanair has issued an apology after a grieving widow was told her late husband needed to personally request a refund for his unused ticket.
Customers rave about Dunelm's unbeatable quality and affordable prices, saying it's their one-stop shop for home essentials.
Drake's highly anticipated Manchester show has been abruptly cancelled, leaving fans scrambling. Here's the latest on refunds and rescheduling.
A US visitor shares his astonishment at the UK's unexpectedly high standard of customer service, sparking a viral debate online.
A shopper was left furious after ordering a Shark cordless fan but receiving a completely different product. Read the full story of this online shopping mishap.
Tired of waiting on hold? Discover clever hacks to bypass long call centre queues and get your issue resolved quickly.
Angry festival-goers demand refunds after a major headliner cancels performance at the last minute, leaving organisers scrambling.
Santander customers have just five days to act on a critical banking update that could impact their accounts. Don’t miss the deadline – here’s what you need to know.
Uber introduces a transparent pricing system to address rider frustrations over unexpected fare hikes, promising clarity and fairness.
Walmart is deploying AI-powered 'super agents' to enhance customer service, streamline shopping, and personalise recommendations. Discover how this tech is changing retail.
A call centre employee shares insider tricks to defuse angry customers and keep complaints at bay – the phrases you never knew could save your sanity.
Walmart is deploying AI-powered 'super agents' to enhance customer service and streamline shopping, marking a major leap in retail innovation.
Angry attendees blast a hot air balloon festival for failing to deliver on promises, leaving families disappointed and demanding refunds.
A recent survey reveals widespread dissatisfaction with UK banking hubs, as customers face ongoing problems accessing essential services.
A New York coffee shop owner faces backlash after a heated confrontation with a customer over unpaid bills and 'messy' artwork, sparking outrage online.
Luxury brand Louis Vuitton has suffered a data breach, potentially exposing customer information. Here’s how it happened and what affected shoppers should do.
A blunt note left by a Melbourne grocer warning customers about a frustrating shopping habit has ignited a heated online debate. Discover why this everyday action is causing such a stir.
A bride and groom faced wedding day disaster when their flight was cancelled, but United Airlines stepped in to ensure they made it to their Orlando ceremony on time.
Students affected by university staff strikes may be eligible for compensation of up to £28,000. Find out if you qualify and how to claim.
Sky VIP has unveiled a fantastic new bonus for its loyal subscribers, offering exclusive perks and rewards. Find out how you can benefit from this latest update.
A growing trend sees Gen Z employees avoiding greetings and casual chats in customer-facing roles, sparking debate over workplace etiquette and generational divides.
Holidaymakers face financial distress as Webjet's travel insurance fails to process refunds, leaving travellers out of pocket and frustrated.
Fans of the bestselling memoir 'The Salt Path' are furious after discovering its sequel is a repackaged version of an older book, sparking demands for refunds.
Optus Sport has officially closed its doors, with subscribers set to receive refunds by cheque. Find out what this means for customers and the future of sports streaming.