Millions of patients have been left unable to access the NHS app after it suffered a major outage, preventing users from booking GP appointments, ordering prescriptions and accessing 111 services. Those attempting to log in are instead met with an error message stating: “We could not log you in. This may be a temporary problem. You can go back and try logging in later.”
Widespread Disruption Reported
The disruption has been flagged by outage tracker Downdetector, which recorded a spike in user reports indicating widespread issues with the service. At this stage, NHS officials have not confirmed the cause of the outage or given a timeframe for when the app will be restored. The NHS has been approached for comment.
More updates are expected as the situation develops.
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