Southern Water has issued an urgent alert to residents in parts of Kent and Sussex, advising them to avoid using tap water without boiling it first due to potential contamination concerns.
The utility company confirmed that it is investigating reports of possible contamination in the water supply, though the exact cause remains unclear. Customers in affected areas have been urged to take precautions until further notice.
What You Need to Know
Here’s what Southern Water has advised:
- Do not consume tap water without boiling it first.
- Use boiled or bottled water for drinking, cooking, and brushing teeth.
- Showering and bathing are considered safe, but avoid swallowing water.
The company has assured customers that it is working to resolve the issue as quickly as possible. Updates will be provided via its official channels.
Affected Areas
While the full extent of the issue is still being assessed, reports suggest that parts of the following areas may be impacted:
- Tunbridge Wells
- Hastings
- Parts of East Sussex
Residents are encouraged to check Southern Water’s website or social media for the latest information.
Public Reaction
Local residents have expressed frustration over the lack of immediate clarity, with some reporting disruptions to daily routines. Businesses, particularly cafes and restaurants, are also affected, relying on bottled water for food preparation.
Southern Water has apologised for the inconvenience and emphasised that public safety is its top priority.
