The Driver and Vehicle Licensing Agency (DVLA) has issued an urgent warning to drivers about a surge in phishing scams. Fraudsters are sending fake texts and emails that mimic official DVLA communications, aiming to steal personal and financial information.
Scammers are using cloned websites and messages about unpaid fees, refunds, or vehicle tax issues to trick recipients. One common text claims: 'FINAL REQUEST: DVLA Swansea have been trying to contact you. Click below for more information.' Another promises a refund of £103.07 for overpaid vehicle tax, directing victims to a fraudulent link.
The DVLA emphasised that it never asks for personal or bank details via text or email, nor does it request logins to accounts. The agency urged drivers to use only GOV.UK for official services and to report suspicious messages to the National Cyber Security Centre or Action Fraud.
Recent scams also include emails warning that vehicle tax payments have failed, urging recipients to click a link to update payment information. The DVLA advises ignoring such messages and not clicking any links.
Drivers who have fallen victim should contact their bank immediately and report the incident to Action Fraud. Best practices include using strong, unique passwords, enabling two-factor authentication, and keeping devices updated to protect against data theft.
