A veteran flight attendant has lifted the lid on what they claim is the aviation industry's best-kept secret - and it's something that could save passengers hundreds of pounds.
The Truth About Your Flight Rights
Speaking anonymously, the cabin crew member with over a decade of experience revealed that airlines are terrified passengers will discover their full compensation rights during delays and cancellations.
"They deliberately make the claims process confusing and bureaucratic," the attendant confessed. "Most people give up before getting what they're legally owed."
What Airlines Don't Want You to Know
Under UK law, passengers are entitled to:
- £220 for short-haul flights delayed over 3 hours
- £350 for medium-haul delays
- £520 for long-haul disruptions
The flight attendant explained: "When systems go down or weather causes chaos, airlines know they're on the hook for millions in compensation. That's why they make you jump through hoops."
The Compensation Loophole
Most passengers don't realise that even if an airline blames "extraordinary circumstances", they may still qualify for:
- Full refunds for cancelled flights
- Hotel accommodation during delays
- Meal vouchers for long waits
"I've seen people miss out on thousands because they didn't know the rules," the attendant revealed. "The airlines count on passenger ignorance."
With summer travel chaos predicted, this insider knowledge could prove invaluable for holidaymakers facing disruption.
