Steak 'n Shake has made a surprising announcement that it will remove all microwaves from its U.S. restaurants by April 15, aiming to improve food quality through traditional cooking methods. This move has left many customers confused, questioning which menu items were previously prepared using microwaves.
Customer Reactions and Broader Strategy
The announcement, shared on X, caught fans off guard, sparking discussions about the chain's cooking practices. This change is part of a series of recent updates by Steak 'n Shake, known for its steakburgers and milkshakes, as it seeks to modernise its operations.
Employee Incentives and Business Shifts
In addition to the microwave removal, Steak 'n Shake revealed last month that it will offer a Bitcoin bonus of $0.21 for every hour worked to hourly employees at company-operated restaurants. Employees can access their accumulated Bitcoin after a two-year vesting period, reflecting the chain's broader modernisation strategy.
This strategy includes a shrinking U.S. footprint and a shift to a franchise-partner model, indicating significant changes in how the business operates moving forward.
