A nationwide IT failure has plunged Post Office branches into chaos, leaving thousands of customers unable to access vital services. The technical glitch, which began earlier today, has disrupted transactions including banking, bill payments, and passport applications.
What services are affected?
The outage has crippled multiple Post Office systems, with reports confirming:
- Inability to process cash withdrawals or deposits
- Delays in bill payment services
- Disruptions to travel money and foreign exchange
- Issues with benefit payments and pension collections
Customer frustration mounts
Long queues have formed at branches as staff struggle to assist customers with manual workarounds. "I've been waiting 45 minutes just to withdraw £20," complained one frustrated pensioner in Manchester.
When will services resume?
Post Office officials have acknowledged the "major system-wide outage" but remain tight-lipped about restoration times. A spokesperson stated: "Our technical teams are working urgently to resolve this issue. We apologise for any inconvenience caused."
Industry experts suggest the problem may stem from a failed software update or cybersecurity incident, though these claims remain unconfirmed.
