Danish bakery chain Ole & Steen has been heavily fined after a mouse infestation was discovered at its flagship London store. The company, which operates 26 branches across the UK, was ordered to pay £34,847 following a routine inspection by environmental health officers in January 2025.
Discovery of Rodent Activity
Westminster City Council officers found significant mouse activity throughout food preparation and storage areas at the Haymarket branch. Fresh droppings were discovered in multiple locations, indicating an ongoing infestation. The council also noted poor food hygiene practices that posed a risk of cross-contamination.
According to the council, the bakery had been previously alerted to the pest problem by its own pest control contractor but failed to take appropriate corrective action.
Court Proceedings
At Westminster Magistrates' Court on Wednesday, the company pleaded guilty to failing to protect food from contamination risks associated with pest activity and poor hygiene controls. The court imposed a fine of £26,000 and ordered the company to pay £8,847 in costs, bringing the total penalty to £34,847.
Official Statement
Councillor Caroline Sargent, deputy leader and cabinet member for enforcement, said: "We expect the highest possible food hygiene standards for our residents and visitors, and we will not tolerate a half-baked approach to safety." She added that officers found a catalogue of serious failings, including mouse droppings and poor practices, despite previous warnings. "We hope this prosecution will send a message that when it comes to public safety, Westminster City Council will not sugar-coat the facts," she said.
The Daily Express has approached Ole & Steen for comment. The chain is known in London for its cinnamon buns and other Danish pastries.
