The Department for Work and Pensions has confirmed the exact date when millions of benefit claimants will begin being moved to new payment accounts in a significant system overhaul.
Starting from July 29, 2024, the DWP will begin the process of migrating claimants from the existing payment system to new 'Universal Credit' style accounts. This transition marks one of the most substantial changes to the benefits system in recent years.
What This Means for Claimants
The migration process will be gradual, with the DWP planning to move approximately 2.6 million claimants by 2029. The department has assured that no one will lose their benefits during this transition, and payments will continue as normal throughout the process.
However, claimants will need to be aware of several key changes:
- New online account management systems
- Different login procedures
- Updated reporting requirements
- Potentially altered payment dates during transition
Why the Change is Happening
The move is part of the government's long-term plan to streamline the benefits system and reduce administrative costs. By consolidating multiple benefit types into a unified system, the DWP aims to create a more efficient and user-friendly service.
A DWP spokesperson stated: "This migration represents the next phase in our commitment to modernising the welfare system. We're ensuring that claimants have access to a more streamlined and responsive service."
What Claimants Should Do Now
While the process begins in July, most claimants won't see immediate changes. The DWP will contact individuals directly with specific instructions about when and how their account will be migrated.
Experts recommend that claimants ensure their contact details are up to date with the DWP and prepare for potential changes to how they manage their benefits online. Those with concerns are encouraged to seek advice from relevant support organisations.
The department has emphasised that comprehensive support will be available throughout the transition period, with dedicated helplines and online resources to assist claimants with the new system.
