A dog owner in Otley, West Yorkshire, has criticised Amazon after a delivery driver ran over his 12-year-old German Shepherd, leaving him with a £1,200 vet bill. Steve Cockerham, 54, said the driver struck Molly while she was sitting calmly on his driveway, then reversed over her before driving off.
CCTV footage shows the white van driving over Molly, then reversing while she was still underneath. She escaped from around the rear wheels as the driver left. Steve said Molly suffered “extensive tissue and ligament damage” and vets recommended she be put down if she did not recover.
Steve contacted Amazon’s UK complaints department and was offered a dog bed as an apology, which he described as a “slap in the face”. He said the company told him they could not consider reimbursement until Molly’s treatment was complete, which “could be years”. Since posting the video on social media, a senior executive from Amazon USA contacted him, saying they needed time to “figure out how to put this right”.
Steve said: “It would have been better off not gifting the bed at all as it felt like a slap in the face. Our youngest dog Skye has since destroyed it. Molly has never known a second’s worth of cruelty until that driver came up the driveway.”
West Yorkshire Police confirmed they are investigating the incident, which occurred on 21 September 2025. An Amazon spokesperson said they were aware of the incident involving one of their delivery service partners and that the parties involved were working to resolve the matter.
