A furious shopper was left stunned after John Lewis dispatched a cheap face cream instead of the premium iPhone they ordered. The retail giant faces criticism as customer demands answers about the missing £550 device.
Pet retail giant Petco announces significant store closures across the United States, joining growing list of retailers facing challenging market conditions and shifting consumer habits.
Another major blow hits the UK High Street as popular retailer confirms 23 store closures across England and Wales, leaving staff and communities reeling from the latest retail casualties.
Dozens of high street locations face closure as leading retailers including Greggs, Co-op and JD Sports announce restructuring plans affecting communities across Britain.
Discover how Build-A-Bear Workshop defied the retail downturn with a savvy digital pivot and experiential offerings, leading to a stunning profit surge and ambitious expansion plans across the UK.
Exclusive research by the Mirror names Westminster as Britain's top shopping destination, while Blackburn faces a stark struggle. Discover the full ranking and what it means for your local high street.
BBC Breakfast's Dan Walker caused hilarious chaos on The One Show after the autocue failed, leading to an impromptu and unscripted hosting takeover that left Alex Jones in stitches.
The Kansas City Chiefs' official Twitter account faces a brutal backlash after a poorly received, cringe-inducing tweet aimed at the Philadelphia Eagles ahead of their highly anticipated Super Bowl rematch.
A Shein shopper's order for a pair of trousers took a comical turn when the garment arrived impossibly small, sparking a wave of laughter and relatable stories online about the perils of online fashion sizing.
The humble Australian discount retailer Kmart is taking the world by storm. Discover how its unique 'hustle' strategy and new Asian mega-store are setting the stage for global retail supremacy, challenging giants like Target and Big W.
A woman's simple request for a French tip manicure spiralled into a hilarious and shocking beauty disaster, sparking a fierce online debate about salon standards and what truly defines the classic nail style.
An American's attempt at a classic British Sunday roast ends in culinary disaster, sparking laughter and sympathy online. Discover the common mistakes and how to avoid them.
A Lloyds Banking Group customer reveals how a system error mistakenly linked her identity to her twin sister, leaving her unable to access her new credit card and trapped in a bureaucratic loop for weeks.
A UK mother's bargain fashion buy from Temu turned into a baffling DIY project after she received 396 individual pieces instead of a finished shirt. The viral story highlights the perils of online shopping mishaps.
BBC Breakfast descended into live TV chaos as the autocue system catastrophically failed, leaving hosts Jon Kay and Sally Nugent scrambling to fill airtime with awkward small talk and frantic off-camera whispers.
A UK manager faces severe backlash after sending a shockingly insensitive reply to an employee dealing with a critical family emergency. The exchange, labelled 'ridiculous' by thousands, ignites a fierce debate on workplace empathy and employment rights.
Marks & Spencer stages a remarkable financial comeback, with profits surging 58% as its bold 'Never the Same Again' transformation strategy delivers results. Discover how food and clothing sales are driving growth.
A trampoline stunt goes catastrophically wrong as a group of friends are violently flung into the air in a viral video, prompting urgent safety warnings from experts.
A UK postman faces criticism after a homeowner's CCTV captured him lazily tossing a package onto a car roof instead of delivering it to the door. The resident brands the act 'pure disrespect'.
Mary Lou McDonald declares Irish unity 'within touching distance' as Sinn Féin leads polls ahead of potential coalition government formation.
A viral photo of a dental practice's waiting room floor has left the British public utterly baffled and disgusted. The bizarre design fail is a nightmare for trypophobia sufferers.
A British customer's simple order for an 'egg burger' from a local chip shop resulted in a surprisingly literal and utterly bizarre meal that has left the internet in stitches. Discover the comedy gold of this fast food misunderstanding.
A wedding day took an unexpected turn when a bridesmaid slipped and sent another guest tumbling in a chaotic scene captured on video. The hilarious moment has gone viral, showcasing a truly unforgettable celebration mishap.
In a surprising turn, John Lewis and Primark report strong sales growth, challenging the broader retail downturn and offering a glimmer of hope for the UK high street.
A disastrous trick play by Oregon State backfires spectacularly, resulting in a humiliating defensive touchdown for Portland State and leaving Head Coach Trent Bray utterly exasperated.
In a surprising turn, John Lewis and Primark report strong sales growth, challenging the broader retail downturn and offering a glimmer of hope for the UK high street.
Discount retail giant Home Bargains is set to close all its UK stores for three days in September for an extensive staff training programme, promising a revamped customer experience upon reopening.
Iconic accessories retailer Claire's is set to close several of its UK stores as part of a major Company Voluntary Arrangement (CVA) restructuring plan, impacting the British high street.
John Lewis Partnership announces major expansion plan to create 10,000 new roles in rental services, financial products, and refurbished furniture, marking significant shift in retail strategy.