Airline slammed over 'stop pretending to care' staff directive
A major airline faces backlash after reports emerge that cabin crew were instructed to stop 'pretending to care' about passengers, sparking outrage among travellers.
Category : Search result: retail customer service
Chick-fil-A Tops Fast-Food Drive-Thru Rankings
Chick-fil-A has been crowned the best fast-food drive-thru in the US, outperforming competitors in speed, accuracy, and customer service. Discover what sets them apart.
Tesco worker reveals most annoying customer habit
A Tesco employee has opened up about the most annoying habit customers have, sparking a debate among retail workers and shoppers alike.
Amazon driver filmed dumping packages in street
A viral video shows an Amazon delivery driver carelessly throwing parcels onto the pavement, sparking outrage among customers and raising questions about the company's service standards.
Bunnings worker’s kindness stuns shopper
A Bunnings employee’s unexpected act of kindness moved a customer to tears in a touching moment that has since gone viral.
Walmart & Kroger face boycott over pricing changes
Major retailers Walmart and Kroger are under fire as shoppers threaten boycotts following a controversial change to their pricing policies.
Biggest Restaurant Red Flags Every Diner Should Know
Discover the biggest warning signs that a restaurant might not be worth your time or money, from dirty cutlery to pushy staff.
Centrelink complaints surge as service collapses
Frustrated Australians are battling endless hold times and bureaucratic chaos as Centrelink's customer service fails to meet demand. Read the shocking details.
Grandmother's Woolworths self-checkout ordeal
An Australian grandmother shares her distressing experience at Woolworths, accusing staff of unfair treatment after a self-checkout mishap.
Asda customers furious over new trolley policy
Asda customers are fuming after the supermarket giant introduced a new trolley policy, with many threatening to boycott the store. Find out why shoppers are so upset.
Trader Joe's faces backlash over new products
Popular grocery chain Trader Joe's has sparked outrage among loyal customers after unveiling a controversial new product range. Discover why fans are calling it a 'major misstep'.
Ryanair denies widow refund for late husband's ticket
Ryanair has sparked outrage after denying a widow a refund for her late husband's unused flight ticket, citing strict policy terms.
Ryanair apologises to widow over ticket refund refusal
Ryanair has issued an apology to a grieving widow after initially refusing to refund her late husband's flight ticket. The airline admitted the error and vowed to improve customer service.
Coles worker throws eggs at customer in viral incident
A Coles employee in Caloundra has sparked outrage after reportedly hurling eggs at a customer during a heated exchange. The incident, caught on video, has gone viral, raising questions about retail worker conduct.
Costco shoppers split over receipt check policy
Costco customers are split over the retailer's strict receipt-checking policy, with some calling it an unnecessary hassle while others defend it as a theft deterrent.
Primark introduces digital queue system in stores
Primark has introduced a significant update in its stores, sparking reactions from shoppers. Find out what's changed and how customers are responding.
BT pays £1.3m compensation to 11,000 customers
BT has been ordered to compensate more than 11,000 customers after failing to provide adequate service levels. Find out if you're eligible for a refund.
Daily Mail FAQ Guide: All Your Questions Answered
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Ryanair apologises for telling widow dead husband must apply for refund
Budget airline Ryanair has issued an apology after a grieving widow was told her late husband needed to personally request a refund for his unused ticket.
Dunelm shoppers say 'no need to go elsewhere'
Customers rave about Dunelm's unbeatable quality and affordable prices, saying it's their one-stop shop for home essentials.
American amazed by UK's 'impressive' service
A US visitor shares his astonishment at the UK's unexpectedly high standard of customer service, sparking a viral debate online.
Shark fan order mix-up leaves customer fuming
A shopper was left furious after ordering a Shark cordless fan but receiving a completely different product. Read the full story of this online shopping mishap.
Skip call centre queues with these expert tips
Tired of waiting on hold? Discover clever hacks to bypass long call centre queues and get your issue resolved quickly.
Walmart's AI Super Agents Transform Shopping
Walmart is deploying AI-powered 'super agents' to enhance customer service, streamline shopping, and personalise recommendations. Discover how this tech is changing retail.
Call centre phrases that stop customer complaints
A call centre employee shares insider tricks to defuse angry customers and keep complaints at bay – the phrases you never knew could save your sanity.
Walmart Deploys AI 'Super Agents' for Smarter Shopping
Walmart is deploying AI-powered 'super agents' to enhance customer service and streamline shopping, marking a major leap in retail innovation.
Banking hubs fail to meet customer needs
A recent survey reveals widespread dissatisfaction with UK banking hubs, as customers face ongoing problems accessing essential services.
Grocer's avocado note sparks supermarket etiquette war
A blunt note left by a Melbourne grocer warning customers about a frustrating shopping habit has ignited a heated online debate. Discover why this everyday action is causing such a stir.
United Airlines saves couple's cancelled flight wedding disaster
A bride and groom faced wedding day disaster when their flight was cancelled, but United Airlines stepped in to ensure they made it to their Orlando ceremony on time.
Gen Z workers ditching customer service small talk
A growing trend sees Gen Z employees avoiding greetings and casual chats in customer-facing roles, sparking debate over workplace etiquette and generational divides.
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