A supermarket worker at Coles in Caloundra has found themselves at the centre of a social media storm after allegedly throwing eggs at a customer during a confrontation.
The shocking incident, captured on video and widely shared online, shows the employee apparently losing their temper and launching eggs towards the shopper. Eyewitnesses claim the altercation began over a minor dispute before escalating dramatically.
Local residents have expressed mixed reactions to the viral footage, with some condemning the worker's actions while others suggest there may be more to the story. "You never know what kind of day someone's having," commented one regular Coles customer. "But that's certainly no way to handle a difficult situation."
Coles management has confirmed they're investigating the incident. A spokesperson stated: "We expect all team members to provide friendly and professional service at all times. We're looking into this matter seriously and will take appropriate action."
The video has sparked broader discussions about the pressures faced by retail workers and appropriate ways to handle customer conflicts. Workplace relations experts warn that such incidents, while rare, can have serious consequences for both employees and businesses.
As the story continues to develop, many are waiting to see whether the supermarket chain will take disciplinary action against the staff member involved.
