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Category : Search result: customer loyalty
Ofcom investigates Sky and Virgin Media over complaints
UK regulator Ofcom launches investigations into Sky and Virgin Media following a surge in customer complaints about service quality and billing issues.
Major Banks Pay Millions in Customer Refunds
ANZ, Bendigo Bank, Westpac, and Commonwealth Bank are issuing hefty refunds to customers after financial misconduct. Find out if you're eligible.
Ryanair apologises for telling widow dead husband must apply for refund
Budget airline Ryanair has issued an apology after a grieving widow was told her late husband needed to personally request a refund for his unused ticket.
Dunelm shoppers say 'no need to go elsewhere'
Customers rave about Dunelm's unbeatable quality and affordable prices, saying it's their one-stop shop for home essentials.
British Muslims Among Most Loyal to UK
A recent YouGov survey highlights the strong loyalty of British Muslims, particularly the Ahmadiyya community, towards the UK, with 95% expressing pride in being British.
American amazed by UK's 'impressive' service
A US visitor shares his astonishment at the UK's unexpectedly high standard of customer service, sparking a viral debate online.
Shark fan order mix-up leaves customer fuming
A shopper was left furious after ordering a Shark cordless fan but receiving a completely different product. Read the full story of this online shopping mishap.
Skip call centre queues with these expert tips
Tired of waiting on hold? Discover clever hacks to bypass long call centre queues and get your issue resolved quickly.
Australian officer quits over Israel loyalty concerns
A senior Australian Army officer has left the Defence Force amid investigations into potential conflicts of loyalty and security clearance issues related to Israel.
Santander’s 5-day warning for UK customers
Santander customers have just five days to act on a critical banking update that could impact their accounts. Don’t miss the deadline – here’s what you need to know.
Sainsbury's changes Nectar pricing scheme
Sainsbury's is overhauling its Nectar pricing strategy, impacting how shoppers earn and redeem points. Here's the full breakdown of the changes.
Tesco’s free food giveaway for Clubcard members
Tesco is rewarding its loyal Clubcard members with free food items as part of a special promotion. Find out how you can claim yours today!
Uber’s new 'Upfront Fares' tackle price complaints
Uber introduces a transparent pricing system to address rider frustrations over unexpected fare hikes, promising clarity and fairness.
Walmart's AI Super Agents Transform Shopping
Walmart is deploying AI-powered 'super agents' to enhance customer service, streamline shopping, and personalise recommendations. Discover how this tech is changing retail.
Call centre phrases that stop customer complaints
A call centre employee shares insider tricks to defuse angry customers and keep complaints at bay – the phrases you never knew could save your sanity.
Walmart Deploys AI 'Super Agents' for Smarter Shopping
Walmart is deploying AI-powered 'super agents' to enhance customer service and streamline shopping, marking a major leap in retail innovation.
Get £443 of free beauty products with this loyalty hack
A savvy shopper has revealed how to claim £443 worth of free beauty products using a simple loyalty scheme hack – and everyone’s rushing to try it.
Banking hubs fail to meet customer needs
A recent survey reveals widespread dissatisfaction with UK banking hubs, as customers face ongoing problems accessing essential services.
Coffee shop owner's viral rant shocks New York
A New York coffee shop owner faces backlash after a heated confrontation with a customer over unpaid bills and 'messy' artwork, sparking outrage online.
Louis Vuitton data breach exposes customer details
Luxury brand Louis Vuitton has suffered a data breach, potentially exposing customer information. Here’s how it happened and what affected shoppers should do.
Grocer's avocado note sparks supermarket etiquette war
A blunt note left by a Melbourne grocer warning customers about a frustrating shopping habit has ignited a heated online debate. Discover why this everyday action is causing such a stir.
United Airlines saves couple's cancelled flight wedding disaster
A bride and groom faced wedding day disaster when their flight was cancelled, but United Airlines stepped in to ensure they made it to their Orlando ceremony on time.
Boots shoppers' genius money-saving loyalty hack
Discover how savvy Boots customers are using a simple loyalty trick to save big on their shopping. Learn the secret to unlocking instant discounts today!
Morrisons unveils new loyalty scheme with exclusive discounts
Morrisons has unveiled a revamped loyalty programme, offering customers exclusive discounts, personalised deals, and rewards for frequent shoppers. Find out how you can benefit!
Sky VIP’s New Bonus: Exclusive Perks for Loyal Customers
Sky VIP has unveiled a fantastic new bonus for its loyal subscribers, offering exclusive perks and rewards. Find out how you can benefit from this latest update.
Gen Z workers ditching customer service small talk
A growing trend sees Gen Z employees avoiding greetings and casual chats in customer-facing roles, sparking debate over workplace etiquette and generational divides.
Webjet travel insurance refunds leave customers frustrated
Holidaymakers face financial distress as Webjet's travel insurance fails to process refunds, leaving travellers out of pocket and frustrated.
Biden attacks MAGA Republicans over Trump loyalty
President Joe Biden has launched a scathing critique of MAGA Republicans, accusing them of prioritising loyalty to Donald Trump over democratic principles. The remarks come amid rising political tensions in the US.
Sainsbury's shakes up Nectar pricing
Sainsbury's has announced a major change to its Nectar pricing scheme, affecting thousands of everyday products. Find out how this could impact your shopping.
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