London's iconic pink-hued café, Palm Vaults, beloved by celebrities like Rita Ora, has closed permanently after a social media firestorm over its £5 takeaway charge. Discover the full story behind the closure of this Instagram-famous hotspot.
The Reserve Bank of Australia is considering a controversial new tax on all electronic payments, a move critics warn will fast-track a cashless society and punish consumers who have embraced digital transactions.
A woman with alopecia was left heartbroken after a salon refused her a simple blow-dry, sparking a major debate on discrimination and accessibility in the beauty industry.
A retired engineer from Bristol has scored a stunning victory against a major parking firm in a David vs Goliath legal battle, setting a powerful precedent for motorists across the UK.
An Aldi customer has sparked a heated online debate after exposing a major safety issue with the supermarket's trolleys. The shopper's viral post highlights a design flaw that many claim is an accident waiting to happen, forcing the retailer into a defens
Meal kit giant HelloFresh has agreed to a $14 million settlement in the US over allegations it misled customers with 'spam' texts and deceptive discount offers, a ruling that could have major implications for UK subscription services.
An Australian expat shares the jaw-dropping surprises of London life, from blistering delivery speeds to the sheer weight of history, in a viral revelation that resonates with thousands.
A major change in UK pub rules allows establishments to automatically add service charges to customer bills. Discover your rights and what this means for tipping culture.
A shopper was left humiliated after being escorted from a Sports Direct store in a dispute over changing room policy. The incident, caught on camera, raises questions about consumer rights and retail staff training.
Discover the best things to do in London with kids during summer 2025. From outdoor adventures to interactive museums, make unforgettable memories in the capital.
Maryland Governor Larry Hogan introduces a groundbreaking bill to regulate tech giants Meta and Google, aiming to curb their dominance and protect consumer rights.
Critics question Ofwat's latest rulings as water companies face backlash over rising bills and service failures. Is the regulator doing enough to protect consumers?
A growing number of shoppers are rejecting self-service tills, sparking debate over automation vs. human interaction in retail. Discover why customers are pushing back.
Air Canada must honour a ridiculously low ticket price due to a website error, following a court ruling in favour of a persistent passenger.
Britain's biggest bailiff company has been forced into a major refund programme after regulators found it systematically overcharged vulnerable customers, sparking outrage.
AT&T has reached a $6 million settlement for allegedly charging customers hidden administrative fees. Find out if you're eligible for compensation and how to file a claim.
The Competition and Markets Authority launches an in-depth review of Northern Ireland's grocery sector amid fears of unfair pricing and competition issues.
Retail giant Walmart has agreed to pay millions in settlements after allegations of overcharging customers. Find out how this scandal unfolded and what it means for shoppers.
Confused Walmart customers are questioning a cryptic sign posted by management, sparking debate over whether it signals deeper issues in retail.
Angry customers at the MS Outlet store in Manchester were left disappointed after advertised discounts were not applied at checkout, sparking outrage and calls for better transparency.
British travellers can now breathe a sigh of relief as new regulations guarantee fair refunds for cancelled holidays, marking a significant victory for consumer rights.
A major UK car dealership has gone bust, leaving thousands of drivers with potentially faulty motors. Find out if you're impacted and what steps to take next.
New banking regulations could leave millions without access to their money. Find out how these changes may affect you and what you can do to protect your finances.
McDonald's UK is under fire after customers discovered a controversial staff meal policy, sparking outrage and calls for a boycott. Here's why diners are furious.
Hertz faces backlash over its AI-powered damage scanners, with customers accusing the rental giant of unfair charges. Is the technology flawed or are drivers being taken for a ride?
Car rental giants Hertz and Sixt are under fire for allegedly charging customers for 'phantom' damages detected by automated scanners, sparking outrage among travellers.
David Black, the head of Ofwat, announces his resignation amid government plans to dismantle the water watchdog. What does this mean for consumers and the industry?
A customer at Aldi was left stunned after discovering a pricing error on a packet of pasta, sparking a social media frenzy and raising questions about supermarket pricing accuracy.
Regulators reveal payout details for millions affected by unfair car loan practices. Find out if you're eligible and how much you could claim.
Uncover the deceptive tactics used by caravan salesmen that leave unsuspecting buyers with hefty bills instead of dream holiday homes.