WeTransfer has clarified that user content will not be used to train artificial intelligence, following a public backlash over updated terms of service. The file-sharing platform, popular among creative professionals, had introduced language suggesting uploaded files could be used to 'improve machine learning models'.
The company faced criticism from users including a voice actor, a film-maker and a journalist, who threatened to cancel subscriptions. The Writers' Guild of Great Britain also voiced concerns, stating that members' work should never be used to train AI without permission.
A WeTransfer spokesperson said user content had never been used, even internally, to test or develop AI models. The firm revised its terms on Tuesday, removing any mention of machine learning or AI, and clarified that the license granted is solely for operating, developing and improving the service.
WeTransfer, founded in 2009, now serves 80 million monthly users across 190 countries. The company emphasised its commitment to the creative community and said it would continue to ensure its product meets customer needs.
