Category : NHS


NDIS Call Centre Crisis: Staff Burnout and Training Failures

A Guardian Australia investigation reveals Serco-run NDIS call centres are failing vulnerable participants due to underpaid, poorly trained staff pressured to meet call volume targets, leading to severe mental health issues and service breakdowns.

Marie Curie's 10 Strategies for Mother's Day Grief

A Marie Curie bereavement counsellor with 25 years of experience shares practical advice for navigating Mother's Day after losing a mother figure, including allowing grief and creating new traditions.

Zimbabwe Rolls Out Twice-Yearly HIV Prevention Drug

Zimbabwe becomes one of the first nations globally to introduce lenacapavir, a long-acting HIV prevention injection administered only twice annually, targeting high-risk populations including sex workers and young women.

NYC Nursing Strike Ends with Contract Approval

After over a month of industrial action, nurses at NewYork-Presbyterian have ratified a new three-year contract, marking the end of a major healthcare walkout that initially involved 15,000 staff across three private hospital systems.

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