Regen Central Ltd, a British travel agency operating under names including One Haji and Umrah, Regen Travels, and Oneworld Travels, has ceased trading as an ATOL holder. The company went into liquidation on January 13, according to Companies House data, and was founded in Hertfordshire in 2011.
The Civil Aviation Authority (CAA) confirmed that the firm had no outstanding ATOL-protected bookings. As a result, no refunds will be issued under the ATOL scheme, which typically protects package holidays including flights. However, accommodation-only, non-flight packages, and flight-only bookings where tickets were issued are not covered.
Customers who believe they are owed a refund for an ATOL-protected booking have been advised to contact the CAA via email at claims@caa.co.uk. The CAA statement noted that the company sold holidays and flight packages to destinations in Europe and Southeast Asia.
Despite the collapse, some customers had previously left positive reviews on Google for the One Hajj & Umrah and Oneworld Travels brands, praising their service and professionalism. Other UK travel firms that have closed in the past year include Ickenham Travel Group Ltd, Great Little Escapes LLP, and Jetline Travel Ltd.
