Discover how UK train passengers can turn travel frustration into financial compensation. Learn the secret rules rail companies don't advertise and claim what you're owed for delays and cancellations.
Liam Gallagher's Melbourne concert ended abruptly as the former Oasis frontman cut his performance short following persistent sound problems, leaving fans disappointed and demanding refunds.
Ofgem uncovers massive energy credit scandal with 2 million customers owed refunds from old accounts. Discover if you're due money and how to claim your share of £240 million.
Furious festival-goers slam Cardiff's Halloween event as 'disorganised chaos' with massive queues, overcrowding, and disappointed families left demanding compensation.
A major British airline faces imminent administration, putting thousands of passengers' travel plans at risk. Urgent warning issued for travellers with upcoming bookings.
Exclusive insider guide reveals the little-known rights and compensation schemes that could put hundreds of pounds back in commuters' pockets after train disruptions.
Exclusive investigation reveals why BNPL holiday bookings could leave travellers stranded and struggling for refunds when trips go wrong.
Tech giant Microsoft confronts potential multi-million dollar penalties in Australia following accusations of misleading millions of customers about their rights to refunds and remedies.
Popular online florist Bunches faces customer fury as Valentine's Day deliveries fail and refund promises go unfulfilled. Exclusive investigation reveals mounting complaints.
Discover the little-known banking regulation that allows UK consumers to claim hundreds of pounds in compensation for unfair charges and poor service from their banks.
UEFA orders Maccabi Tel Aviv to host European fixture in empty stadium over security concerns, leaving thousands of fans disappointed and raising questions about football safety protocols.
Popular travel agency Travel Time ceases trading, leaving customers with cancelled holidays and urgent warnings issued about future bookings.
R&B legends Brandy and Monica's highly anticipated 'Boy Is Mine' reunion tour faces turmoil as their Chicago performance gets abruptly cancelled, leaving ticket-holders furious and seeking compensation.
Angry guests left stranded and out of pocket after boutique hotel unexpectedly shuts its doors, with one couple losing their £1,200 anniversary celebration.
Nationwide Building Society warns customers about duplicate payments issue affecting thousands - here's what you need to know and how to check if you're affected.
Leading travel company faces backlash after quietly removing its 'Price Drop Protection' guarantee, leaving customers without promised refunds when holiday prices fall after booking.
Major UK water suppliers including Southern Water and Anglian Water are under investigation by the Competition and Markets Authority for potentially overcharging customers by hundreds of millions.
Regulator Ofwat proposes cutting water company profits by £70 per household, targeting underperforming firms like Southern Water and Thames Water in major industry shake-up.
An EasyJet passenger is fighting for compensation after a technical fault cancelled her flight to Amsterdam, with the airline refusing payout despite EU regulations.
Ryanair cancels 600 flights across Europe due to French air traffic control strikes, disrupting thousands of British travellers' holiday plans. Find out which routes are affected and your passenger rights.
Irish pop sensation CMAT has abruptly cancelled her entire UK tour, leaving devastated fans in the lurch just weeks before shows were set to begin.
British travellers face uncertainty as potential US government shutdown could halt ESTA applications and leave visitors stranded without refund protection. Essential reading for UK citizens planning American trips.
Travellers to Japan face holiday chaos as Typhoon Ragsasa forces mass flight cancellations. Expert Simon Calder explains your rights to refunds and rebooking.
Exclusive investigation reveals widespread energy bill inaccuracies affecting millions. Discover if you're owed money and how to challenge your supplier.
A seismic investigation by the FCA into discretionary commission arrangements could see millions of British motorists claim compensation for unfairly inflated car finance payments. Here's how to check if you're affected.
UK travel agents are demanding a major overhaul of the Package Travel Regulations, arguing current refund rules are crippling the industry and leaving customers in limbo. Discover the proposed changes.
Families left furious and in tears after a 'Willy Wonka experience' in Glasgow, advertised with AI-generated imagery, turned out to be a sparse, disappointing set. Organisers issue apology as event is abruptly cancelled.
Former President Donald Trump calls on the Biden administration to reimburse passengers for widespread flight disruptions, criticising handling of air traffic control crisis.
Victorious Festival organisers break their silence with a new statement following the sudden cancellation of its Saturday event due to severe weather, addressing ticket refunds and attendee safety.
Primark shoppers are up in arms after being caught off guard by a strict new returns policy that bans cash refunds and offers only credit note exchanges, leaving many feeling short-changed.