Alex Polizzi, the no-nonsense star of Channel 5's The Hotel Inspector, has been turning around failing hotels for over a decade. But what really goes on behind the cameras? From fiery confrontations to jaw-dropping transformations, here's what you didn't see on screen.
The Tough Love Approach
Known for her sharp tongue and keen eye, Polizzi doesn't hold back when it comes to critiquing struggling hotel owners. "Some people think I'm harsh," she admits, "but if you're not honest, nothing changes." Her tough love has saved countless businesses from collapse.
Biggest Challenges
Polizzi recalls some of her most difficult cases:
- A hotel with rooms so small guests couldn't open their suitcases
- A B&B owner who refused to upgrade from 1970s decor
- A seaside resort with more mould than guests
"The hardest part isn't the physical work," she reveals. "It's changing owners' mindsets."
Surprising Success Stories
Some of Polizzi's most dramatic turnarounds include:
- A Yorkshire inn that went from near-bankruptcy to fully booked
- A Scottish guesthouse that quadrupled its profits
- A Cornish hotel that won awards after her intervention
"When owners listen and work hard, the results can be incredible," Polizzi beams.
What's Next for The Hotel Inspector?
With new episodes in production, Polizzi promises more shocking discoveries and inspiring transformations. "There's always another hotel needing help," she says. "And I'm not done yet."
