Government Exposes 389 Companies for Minimum Wage Violations
The Department for Business and Trade has publicly named and shamed 389 companies for illegally underpaying their workers, with penalties totalling £12.6 million and back payments of £7.3 million required. This crackdown highlights widespread non-compliance with minimum wage laws, affecting approximately 60,000 employees across the UK.
Household Names Among Worst Offenders
Prominent brands such as Costa, Bupa Care Services, Hays Travel, and Norwich City Football Club feature prominently on the list. Costa failed to pay £149,851.25 to 2,759 workers, while Norwich City underpaid 1,152 staff by nearly £100,000. Other notable offenders include football clubs Charlton Athletic and Bedworth United, alongside businesses like Browns Manufacturing and Busy Bees Nurseries.
ISS Mediclean Ltd emerged as the most severe violator, neglecting to pay over £1.5 million to 6,580 employees. ISS Facility Services Ltd followed closely, underpaying more than 5,300 workers by £750,000. These cases underscore systemic issues in payroll management and compliance.
Government Response and Legal Standards
Business Secretary Peter Kyle emphasised that while most businesses adhere to regulations, those who flout the law gain an unfair advantage. Employment Rights Minister Kate Dearden reiterated the government's commitment to ensuring fair pay for a fair day's work. The current minimum wage stands at £12.21 per hour for workers over 21, with increases scheduled next month to £12.71 for adults, £10.85 for those aged 18-20, and £8 for under-18s and apprentices.
This publication marks the first "naming round" following Chancellor Rachel Reeves' budget pledge to regularly disclose offending companies, aiming to enhance transparency and deter future violations.
Company Explanations and Remedial Actions
Several firms attributed the underpayments to unintentional errors in historical calculations. An ISS spokesperson confirmed a comprehensive review from 2017 to 2023, revealing technical mistakes in paid time calculations, with remediation already underway for affected employees. Bupa cited a historic issue from 2019 involving uniform and accommodation deductions, swiftly resolved with reimbursements.
Hays Travel acknowledged a technical glitch in 2019, promptly rectified, while Norwich City FC addressed uniform-related underpayments for casual staff. These responses highlight common themes of administrative oversights and delayed corrections.
Broader Implications for Employment Practices
The list spans diverse sectors, from healthcare and retail to sports and hospitality, indicating that minimum wage breaches are not isolated to specific industries. Scottish firm Browns Manufacturing underpaid over 1,650 workers by £708,731.99, and Busy Bees Nurseries saved £485,000 by paying 9,056 staff below the legal threshold.
This enforcement action serves as a stark reminder to employers of their legal obligations and the consequences of non-compliance. It also empowers workers to report discrepancies, fostering a culture of accountability in the workplace.



