45% of UK Consumers Suffer Poor Service
A recent survey reveals that 45% of UK consumers have experienced subpar service in the last 12 months, with long wait times and unresolved complaints topping the list of frustrations.
Category : Search result: customer service culture Japan
Leeds WWII vet honoured by Japan for UK-Japan relations work
A 98-year-old Royal Navy veteran from Leeds has been awarded Japan's highest honour for his role in fostering UK-Japan relations post-World War II.
Japan orders evacuations amid deadly Kyushu flooding
Southern Japan faces torrential rain and landslides, prompting evacuation orders and disrupting transport. Authorities warn of life-threatening conditions as the storm system lingers.
Japan on high alert as heavy rain triggers evacuation orders
Southern Japan braces for severe weather as torrential rain prompts evacuation advisories and landslide alerts in Miyazaki and Kagoshima prefectures.
Amazon driver filmed dumping packages in street
A viral video shows an Amazon delivery driver carelessly throwing parcels onto the pavement, sparking outrage among customers and raising questions about the company's service standards.
Bunnings worker’s kindness stuns shopper
A Bunnings employee’s unexpected act of kindness moved a customer to tears in a touching moment that has since gone viral.
Biggest Restaurant Red Flags Every Diner Should Know
Discover the biggest warning signs that a restaurant might not be worth your time or money, from dirty cutlery to pushy staff.
Centrelink complaints surge as service collapses
Frustrated Australians are battling endless hold times and bureaucratic chaos as Centrelink's customer service fails to meet demand. Read the shocking details.
Grandmother's Woolworths self-checkout ordeal
An Australian grandmother shares her distressing experience at Woolworths, accusing staff of unfair treatment after a self-checkout mishap.
Japan accuses China of political espionage
Japan's public broadcaster NHK alleges Chinese spies infiltrated Tokyo's political circles, escalating tensions between the two Asian powers. Beijing dismisses the report as 'baseless fabrication'.
Ryanair denies widow refund for late husband's ticket
Ryanair has sparked outrage after denying a widow a refund for her late husband's unused flight ticket, citing strict policy terms.
Ryanair apologises to widow over ticket refund refusal
Ryanair has issued an apology to a grieving widow after initially refusing to refund her late husband's flight ticket. The airline admitted the error and vowed to improve customer service.
Japan Tsunami Alert After 7.6 Quake
A powerful 7.6 magnitude earthquake has triggered tsunami warnings in Japan, with waves already hitting coastal areas. Here's the latest on evacuations, damage, and emergency response.
Japan tsunami warning after powerful quake
Japan faces tsunami threats following a major earthquake. Live updates on evacuations, warnings, and potential impacts as authorities urge caution.
BT pays £1.3m compensation to 11,000 customers
BT has been ordered to compensate more than 11,000 customers after failing to provide adequate service levels. Find out if you're eligible for a refund.
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Ryanair apologises for telling widow dead husband must apply for refund
Budget airline Ryanair has issued an apology after a grieving widow was told her late husband needed to personally request a refund for his unused ticket.
American amazed by UK's 'impressive' service
A US visitor shares his astonishment at the UK's unexpectedly high standard of customer service, sparking a viral debate online.
Skip call centre queues with these expert tips
Tired of waiting on hold? Discover clever hacks to bypass long call centre queues and get your issue resolved quickly.
Walmart's AI Super Agents Transform Shopping
Walmart is deploying AI-powered 'super agents' to enhance customer service, streamline shopping, and personalise recommendations. Discover how this tech is changing retail.
Call centre phrases that stop customer complaints
A call centre employee shares insider tricks to defuse angry customers and keep complaints at bay – the phrases you never knew could save your sanity.
Walmart Deploys AI 'Super Agents' for Smarter Shopping
Walmart is deploying AI-powered 'super agents' to enhance customer service and streamline shopping, marking a major leap in retail innovation.
Banking hubs fail to meet customer needs
A recent survey reveals widespread dissatisfaction with UK banking hubs, as customers face ongoing problems accessing essential services.
Trump threatens Japan with trade war over auto tariffs
Former US President Donald Trump has warned Japan of imposing steep tariffs on auto imports if re-elected, reigniting trade tensions between the two allies.
Trump secures 'massive' trade deal with Japan
Former US President Donald Trump announces a significant trade agreement with Japan, promising economic benefits and stronger bilateral ties.
Trump clinches Japan trade deal after tense negotiations
Former US President Donald Trump announces a major trade agreement with Japan, marking a significant milestone after weeks of complex negotiations.
United Airlines saves couple's cancelled flight wedding disaster
A bride and groom faced wedding day disaster when their flight was cancelled, but United Airlines stepped in to ensure they made it to their Orlando ceremony on time.
Japan PM's party faces major election defeat - exit polls
Exit polls indicate a significant loss for Japan's ruling party in the Upper House elections, potentially reshaping the country's political landscape.
Gen Z workers ditching customer service small talk
A growing trend sees Gen Z employees avoiding greetings and casual chats in customer-facing roles, sparking debate over workplace etiquette and generational divides.
Japan declares emergency after bear attacks and missing hunter
A hunter has gone missing in northern Japan amid a surge in bear attacks, prompting local authorities to declare an emergency. Residents are urged to stay vigilant as wildlife encounters reach alarming levels.
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