Ryanair apologises to widow over ticket refund refusal
Ryanair has issued an apology to a grieving widow after initially refusing to refund her late husband's flight ticket. The airline admitted the error and vowed to improve customer service.
Category : Search result: customer assault case
Coles worker throws eggs at customer in viral incident
A Coles employee in Caloundra has sparked outrage after reportedly hurling eggs at a customer during a heated exchange. The incident, caught on video, has gone viral, raising questions about retail worker conduct.
Costco shoppers split over receipt check policy
Costco customers are split over the retailer's strict receipt-checking policy, with some calling it an unnecessary hassle while others defend it as a theft deterrent.
Major bank warns customers over scam surge
A leading UK bank has alerted customers about a surge in sophisticated scams, urging vigilance to protect savings and personal data.
BT broadband price rise: exact dates and amounts
BT is increasing broadband prices for millions of customers – here's when the changes kick in and how to avoid paying extra.
Primark introduces digital queue system in stores
Primark has introduced a significant update in its stores, sparking reactions from shoppers. Find out what's changed and how customers are responding.
BT pays £1.3m compensation to 11,000 customers
BT has been ordered to compensate more than 11,000 customers after failing to provide adequate service levels. Find out if you're eligible for a refund.
Daily Mail FAQ Guide: All Your Questions Answered
Get all the answers you need about Daily Mail's services, subscriptions, and policies in this comprehensive FAQ guide.
Ofcom investigates Sky and Virgin Media over complaints
UK regulator Ofcom launches investigations into Sky and Virgin Media following a surge in customer complaints about service quality and billing issues.
Major Banks Pay Millions in Customer Refunds
ANZ, Bendigo Bank, Westpac, and Commonwealth Bank are issuing hefty refunds to customers after financial misconduct. Find out if you're eligible.
CCTV released after Sheffield hotel rape – police appeal
Disturbing CCTV images show a suspect after a woman was raped in a Sheffield hotel room. South Yorkshire Police urge anyone with information to come forward.
Ryanair apologises for telling widow dead husband must apply for refund
Budget airline Ryanair has issued an apology after a grieving widow was told her late husband needed to personally request a refund for his unused ticket.
Dunelm shoppers say 'no need to go elsewhere'
Customers rave about Dunelm's unbeatable quality and affordable prices, saying it's their one-stop shop for home essentials.
American amazed by UK's 'impressive' service
A US visitor shares his astonishment at the UK's unexpectedly high standard of customer service, sparking a viral debate online.
Shark fan order mix-up leaves customer fuming
A shopper was left furious after ordering a Shark cordless fan but receiving a completely different product. Read the full story of this online shopping mishap.
Skip call centre queues with these expert tips
Tired of waiting on hold? Discover clever hacks to bypass long call centre queues and get your issue resolved quickly.
Brits arrested in Croatia over alleged rape
Three British men have been detained in Croatia following allegations of a brutal sexual assault on a local woman, with reports suggesting the attack was premeditated. The incident has sparked outrage and raised concerns over tourist behaviour abroad.
Santander’s 5-day warning for UK customers
Santander customers have just five days to act on a critical banking update that could impact their accounts. Don’t miss the deadline – here’s what you need to know.
Uber’s new 'Upfront Fares' tackle price complaints
Uber introduces a transparent pricing system to address rider frustrations over unexpected fare hikes, promising clarity and fairness.
Walmart's AI Super Agents Transform Shopping
Walmart is deploying AI-powered 'super agents' to enhance customer service, streamline shopping, and personalise recommendations. Discover how this tech is changing retail.
Call centre phrases that stop customer complaints
A call centre employee shares insider tricks to defuse angry customers and keep complaints at bay – the phrases you never knew could save your sanity.
Walmart Deploys AI 'Super Agents' for Smarter Shopping
Walmart is deploying AI-powered 'super agents' to enhance customer service and streamline shopping, marking a major leap in retail innovation.
Banking hubs fail to meet customer needs
A recent survey reveals widespread dissatisfaction with UK banking hubs, as customers face ongoing problems accessing essential services.
Coffee shop owner's viral rant shocks New York
A New York coffee shop owner faces backlash after a heated confrontation with a customer over unpaid bills and 'messy' artwork, sparking outrage online.
Louis Vuitton data breach exposes customer details
Luxury brand Louis Vuitton has suffered a data breach, potentially exposing customer information. Here’s how it happened and what affected shoppers should do.
Grocer's avocado note sparks supermarket etiquette war
A blunt note left by a Melbourne grocer warning customers about a frustrating shopping habit has ignited a heated online debate. Discover why this everyday action is causing such a stir.
United Airlines saves couple's cancelled flight wedding disaster
A bride and groom faced wedding day disaster when their flight was cancelled, but United Airlines stepped in to ensure they made it to their Orlando ceremony on time.
Sky VIP’s New Bonus: Exclusive Perks for Loyal Customers
Sky VIP has unveiled a fantastic new bonus for its loyal subscribers, offering exclusive perks and rewards. Find out how you can benefit from this latest update.
Gen Z workers ditching customer service small talk
A growing trend sees Gen Z employees avoiding greetings and casual chats in customer-facing roles, sparking debate over workplace etiquette and generational divides.
Webjet travel insurance refunds leave customers frustrated
Holidaymakers face financial distress as Webjet's travel insurance fails to process refunds, leaving travellers out of pocket and frustrated.
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