Category : Search result: call centre failure


Alan Carr's Secret Traitors Strategy Revealed

Comedian Alan Carr opens up about his surprising game plan for The Celebrity Traitors, explaining why he's ditching comedy and relying on unexpected skills from his past.

Manchester synagogue terror alert failure exposed

Exclusive investigation reveals how a major mobile network failure prevented Manchester's Jewish community from receiving emergency terror attack warnings during synagogue services, raising serious security concerns.

Mum Weeps as Son's 'Preventable' NHS 111 Death Revealed

A grieving mother breaks down in court as an inquest hears how her 21-year-old son died from sepsis following a series of catastrophic failures by an NHS 111 call handler who dismissed his severe symptoms as a viral infection.

Optus Outage: Triple-Zero Calls Failed, Lives at Risk

A major Optus outage left Australians unable to reach emergency services, with calls to triple-zero failing. A victim who collapsed during the blackout warns that lives are at stake, demanding an urgent regulatory overhaul.

Nats IT Failure Causes UK Air Traffic Chaos

A major IT failure at the UK's National Air Traffic Services (Nats) caused severe disruption, grounding flights and leaving thousands of passengers stranded at London Stansted, Brussels, and Berlin Airports.

Hoon Driver Rams Through Shopping Centre Security Gate

Dramatic CCTV footage captures the terrifying moment a hoon driver in a Ford Falcon deliberately smashes through a security gate at a busy Queensland shopping centre, sending shoppers scrambling for safety.

Wisconsin Data Centre Plan Sparks Water War With Locals

A fierce battle erupts in Menominee, Wisconsin, as locals and officials challenge a proposed $10 billion data centre's plan to consume billions of gallons of water annually, raising alarms over environmental impact and resource strain.

Son died after police 'failed to send ambulance', mum claims

Exclusive: Grieving mother demands answers after her son, Tommi Miller, died in a car crash following a 999 call where police allegedly failed to dispatch an ambulance. An IOPC investigation is now underway into the tragic systemic failure.

Emily Blunt wows in sizzling dress with saucy 'S&M' necklace

Emily Blunt commanded attention at the Venice Film Festival press call for 'The Smashing Machine,' dazzling in a sheer black gown and a bold 'S&M' necklace. Alongside co-star Dwayne Johnson, the duo promoted their highly anticipated new film.

Critical WhatsApp Spyware Flaw Found On iPhone

A critical new security vulnerability has been discovered in WhatsApp for iPhone, allowing sophisticated spyware to be installed through a malicious video call. Here's how to protect your device.

Love Is Blind UK Series 2 Confirmed By Netflix

Netflix has officially greenlit a second series of the wildly popular dating experiment 'Love Is Blind: UK'. Get the latest on the casting call, release date rumours, and the drama fans can expect.

6-Year-Old Saves Mum's Life After YouTube First Aid Lesson

A brave six-year-old girl from the UK calmly rang 999 and performed CPR on her unconscious mother after remembering first aid tips from YouTube. Her incredible presence of mind saved her mother's life during a diabetic emergency.

Premier League Star Earns Maiden England Call-Up

A Premier League star's exceptional early-season form has been rewarded with a first-ever senior England call-up, as manager Gareth Southgate takes note of Thomas Tuchel's transformative impact.

Dutch Teen Stabbed: Asylum Seeker Heard on Emergency Call

Shocking details emerge as Dutch police reveal an asylum seeker was heard on the emergency call after 17-year-old Lisa was fatally stabbed in a quiet village. The investigation continues amid growing community anguish.

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