Heartbroken Mum's Plea: My Son Died in 999 Call Catastrophe After Police 'Failed to Send Ambulance'
Son died after police 'failed to send ambulance', mum claims

A devastated mother is demanding justice and answers after her son died in a horrific car crash, claiming a catastrophic failure in the 999 emergency system cost him his life.

Tommi Miller, 21, was involved in a single-vehicle collision on the A507 near Meppershall, Bedfordshire, in the early hours of 23 March. Shockingly, a 999 call made by a concerned member of the public to Bedfordshire Police was never passed to ambulance services, leaving Tommi without critical medical aid.

A Mother's Unimaginable Grief

His heartbroken mother, Sarah Miller, is now speaking out, accusing the police of a "monumental failure" that she believes directly led to her son's death. "If they had sent an ambulance, my son would still be here," she stated in an emotional interview.

The initial call to police reported a car being driven erratically and a potential collision. Despite this, the force failed to log the call as a road traffic incident and did not alert the East of England Ambulance Service.

Investigation Launched into Systemic Failure

The Independent Office for Police Conduct (IOPC) has launched a thorough investigation into the actions of both Bedfordshire and Hertfordshire police forces. The probe will examine:

  • The handling of the initial 999 emergency call.
  • Why the incident was not correctly identified and relayed to ambulance services.
  • The overall communication and protocols between the two police forces that night.

An IOPC spokesman confirmed: "We are investigating the contact both forces had with Mr Miller prior to the tragic incident. We have made contact with his family to explain our role and will keep them updated."

This tragedy has exposed a potentially deadly gap in emergency response protocols, leaving a family in mourning and searching for the truth behind a son's preventable death.