British tourist wins £18k after Cape Verde hotel assault
Ryan Mendelson's Tui holiday turned into a nightmare after a hotel staff member attacked him, causing a serious knee injury requiring surgery. Discover the full story and legal outcome.
Ryan Mendelson's Tui holiday turned into a nightmare after a hotel staff member attacked him, causing a serious knee injury requiring surgery. Discover the full story and legal outcome.
TUI rep Saul Vendrig Castillo reveals his enchanting daily life in Lapland, from husky rides to reindeer pizza. Discover his top tips for the perfect festive holiday.
Roger and Sue Topp from Leicester swap turkey for tapas on their 100+ trip to Benidorm. Discover their festive all-inclusive secrets and why they call it home.
Millions of UK drivers could claim up to £700 as the FCA accelerates its car finance compensation scheme. Find out if you're eligible and how to claim for free.
A Scottish couple discovers the warm hospitality and bespoke luxury of Sharm El Sheikh's Rixos hotel, exploring Red Sea coral reefs and planning a return visit. Discover this Egyptian paradise.
A major search is underway after a 76-year-old British passenger fell from the Marella Explorer 2 cruise ship near Tenerife. Read the latest on this developing story.
A desperate search is underway after a passenger fell from the Marella Explorer 2 cruise ship. Spanish authorities are leading the rescue mission. Follow the latest updates.
A groom's £2,400 Thailand honeymoon was cancelled after Etihad Airways denied boarding due to a smudged passport stamp. Discover the full story and passport advice here.
Discover how UK train passengers can turn travel frustration into financial compensation. Learn the secret rules rail companies don't advertise and claim what you're owed for delays and cancellations.
In a remarkable emergency operation, TUI evacuated nearly 400 UK holidaymakers from Jamaica as Hurricane Beryl approached, with rescue flights arriving safely in Manchester.
A couple with life-threatening nut allergies were removed from a TUI flight after raising safety concerns, sparking debate about airline passenger rights and disability accommodations.
Exclusive: The Trump administration moves to block mandatory compensation for airline passengers facing lengthy delays, sparking outrage among consumer rights advocates.
An experienced TUI holiday representative reveals the one common hotel feature that consistently disappoints British tourists and shares expert tips for avoiding holiday letdowns.
Exclusive investigation reveals how criminal gangs exploited NHS COVID vaccine schemes, stealing up to £40 million through fraudulent claims while legitimate victims struggle for compensation.
An experienced TUI cabin crew member reveals the surprising pre-flight routine that ensures passenger safety and comfort - including why you should never board without water.
Dramatic scenes unfolded at Manchester Airport as a TUI Boeing 737 overshot the runway during landing, forcing passengers to evacuate via emergency slides in a heart-stopping incident.
Dreaming of an unforgettable family adventure? TUI is offering completely free child places on selected long-haul holidays for 2025, making luxury destinations more affordable than ever.
A Welsh family's dream Greek holiday turned into a nightmare when their daughter stopped breathing, prompting serious questions about TUI's emergency response and duty of care.
In an extraordinary avian discovery, a New Zealand tūī bird has been tracked flying thousands of miles to South America, rewriting what scientists thought possible about the species' migratory capabilities.
Lloyds Banking Group faces mounting costs as it allocates another £800 million to cover compensation for historical motor finance commission claims, bringing total provisions to a staggering £2 billion.
Discover why this stunning Moroccan resort with epic pools, gourmet dining and incredible value keeps selling out months in advance.
Drivers across Britain may be owed thousands in car finance compensation following a major FCA investigation into hidden commission arrangements. Learn how to check if you're affected.
British drivers mis-sold car finance agreements could receive thousands in compensation as FCA investigation reveals widespread commission misconduct.
ABTA confirms serious data breach affecting major UK tour operators including TUI and Jet2, with travellers' personal information compromised.
In a landmark move, New Zealand offers a formal apology and NZ$12.7 million compensation to Samoa for the 2012 ferry sinking that claimed five lives, marking a significant moment in Pacific diplomacy.
A British family's dream holiday turned into a nightmare when TUI left a father and his disabled daughter stranded at Manchester Airport over a simple baggage error.
Exclusive investigation reveals how TUI customers are fighting for compensation after package holidays fell disastrously short of promises, with one family's dream Greek getaway becoming a mould-infested nightmare.
Shocking footage captures the moment a British tourist's explosive tantrum forces a TUI flight from London to Crete into an emergency diversion after she assaulted a stewardess and screamed at fellow passengers.
A British holidaymaker's alcohol-fuelled rampage aboard a TUI flight from London to Egypt caused chaos mid-air, forcing pilots to make an emergency diversion to Crete where she was arrested by Greek authorities.
Shocking footage captures two sisters' explosive meltdown on the tarmac after being removed from a TUI flight to Tenerife for allegedly assaulting an airline employee in a dispute over seating arrangements.