Who is liable for parcels stolen from your doorstep?
If a courier leaves a parcel outside and it's stolen, the retailer is legally responsible. A law student clarifies your rights to a refund or replacement under UK consumer law.
If a courier leaves a parcel outside and it's stolen, the retailer is legally responsible. A law student clarifies your rights to a refund or replacement under UK consumer law.
Discover the top-rated flower delivery services in the UK for every budget and occasion. Our expert has tested 31 bouquets to find the freshest, most sustainable blooms, including same-day and letterbox options.
A shocking study reveals 250,000 packages are stolen daily in the US, costing consumers $15bn. 75% of victims had multiple thefts. Discover how to protect your deliveries.
The Post Office has set the final 2025 posting dates for Christmas deliveries. Find key deadlines for Royal Mail 1st Class, 2nd Class, and tracked services to ensure your parcels arrive in time.
A furious UK resident has threatened to hold onto her neighbour's parcel indefinitely after repeated 'sorting office' requests. Discover the full story and what readers think.
Sports Direct is reportedly threatening customers with County Court action for pursuing chargebacks after porch pirates stole their deliveries. Consumer law experts condemn the aggressive tactics.
Shocking doorbell footage shows a DoorDash delivery driver in Florida dropping a wing, putting it back, and licking his fingers. The family demands action and better training.
Denmark's postal service will cease all letter deliveries from December, removing iconic red mailboxes. Discover how digitalisation is reshaping European postal services and what it means for the future.
Criminals are exploiting Black Friday shopping confusion with fake delivery texts. Learn how to spot the 'spray and pay' scam and protect your bank details this Christmas.
A brazen thief has targeted four high-end London businesses, stealing luxury items including steaks, langoustines and orchids worth nearly £2000. Police report rising parcel thefts nationwide.
Shoppers warned of a surge in 'spray and pray' delivery fraud this Black Friday. Learn the 8 essential tips to spot scams and protect your festive spending.
A Reddit user exposed the huge price difference between collecting and having your fish and chips delivered. Discover how much you could save on your next takeaway.
Royal Mail is replacing over 3,000 traditional post boxes with modern, solar-powered versions across UK cities. Discover how this Christmas change affects parcel posting and community traditions.
Devon solicitor Toby Kippax ordered a Google Pixel 10 from John Lewis but received parcel slips instead. The retailer initially refused refund despite mounting evidence of packaging security flaws.
Brits are warned about a dangerous new scam combining unsolicited parcels and QR codes. Experts reveal how to protect your personal and financial data this shopping season.
A new report reveals a record 15 million Britons had parcel delivery issues. Discover which companies are failing and who came out on top.
A woman was left red-faced after her festive Vinted purchase arrived in an awkwardly shaped package, causing laughter at the collection counter. Read the full story and share the joy!
A Royal Mail postman enlisted a window cleaner's help to deliver a parcel through an open bedroom window when the homeowner was out. The clever solution was caught on camera and has gone viral.
New data shows 25% of Britons experienced parcel theft in 2024. Share your delivery nightmare stories as we investigate this growing epidemic.
An Essex MP demands legal change after an Amazon delivery driver entered his home uninvited. Read his shocking account and why police called it a 'civil matter'.
A seasoned Royal Mail postman shares 12 essential tips to ensure your Christmas cards and presents arrive on time. Learn the last posting dates and how to avoid the 'return to sender' pile.
UPS warns customers of potential delivery delays during peak holiday season. Discover key shipping deadlines and expert tips to ensure your Christmas gifts arrive on time.
UK retailers reveal their final ordering dates for Christmas furniture delivery. Discover which major stores are already closing orders and how to avoid disappointment.
A UPS Airbus A300 freighter crash at Louisville International Airport has triggered significant delivery disruptions, with customers warned to expect widespread delays to UK shipments.
Major shipping delays at UPS's Kentucky hub leave customers fuming as packages remain stranded for days, sparking frustration and financial losses across the supply chain.
UK shoppers are being targeted by sophisticated Royal Mail text scams. Learn how to spot these fraudulent messages and protect your personal information from cybercriminals.
An Uber Eats delivery driver in Orlando faces serious charges after allegedly assaulting a 72-year-old customer during a dispute over an undelivered milkshake, with police bodycam footage capturing the violent confrontation.
New data from Deliveroo exposes the UK's favourite comfort foods, with a surprising bagel shop dethroning traditional takeaways in the nation's delivery habits.
Food delivery giant Deliveroo announces closure of its London operations as part of global restructuring, affecting local restaurants and riders while focusing on international expansion.
Tesco announces Christmas delivery slot release dates for 2024. Discover when to book your festive grocery delivery and top tips to secure your preferred slot.