Passengers at Manchester Airport were left stranded and frustrated after a technical issue caused widespread flight disruptions, primarily affecting EasyJet services. The incident, which unfolded during a busy travel period, led to significant delays and cancellations, leaving hundreds of travellers scrambling for alternatives.
What Happened?
Reports indicate that a systems failure impacted EasyJet's operations, forcing several flights to remain grounded on the runway. Airport staff worked tirelessly to resolve the issue, but the delays stretched for hours, with some passengers waiting overnight for updates.
Passenger Frustrations Mount
Many travellers took to social media to express their anger, sharing stories of missed connections, lost luggage, and a lack of clear communication from the airline. One passenger described the scene as "absolute chaos," while another lamented the absence of assistance for elderly or vulnerable flyers.
Airport and Airline Response
Manchester Airport issued a statement acknowledging the disruption and apologising for the inconvenience. EasyJet also apologised, citing "unforeseen technical difficulties" and promising to rebook affected passengers on alternative flights where possible.
What Should Passengers Do?
If your flight was impacted:
- Check EasyJet's website or app for real-time updates.
- Contact customer service for rebooking options.
- Keep receipts for any additional expenses—you may be eligible for compensation under UK aviation regulations.
This incident highlights the vulnerability of air travel to technical failures, particularly during peak periods. Passengers are advised to arrive early, monitor flight statuses, and consider travel insurance for unforeseen disruptions.
