The BBC has faced criticism over two recent complaints logged with the corporation, including an allegation that the term "schizophrenic" was misused during a Panorama programme.
A separate complaint claimed that unemployed people are not represented in the BBC's news coverage. The remarks were among the calls and emails received by the BBC within the past 24 hours, according to a post on the BBC Editors blog titled "Phones, letters, e-mails".
The blog post, which provides updates on audience feedback, highlighted these as two of the emails received, though it did not reproduce their content. The BBC has previously pointed to its Editorial Guidelines for handling such concerns.
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