Patients in Greater Manchester have rated their GP surgeries in the latest NHS patient survey, revealing stark contrasts across the region. The Croft Shafia Health Centre in Rochdale scored the lowest, with only 45% of patients describing their overall experience as 'good'. In contrast, the top-rated surgeries—Worsley Mesnes Health Centre in Wigan and High Lane Medical Centre in Stockport—both achieved a 99% satisfaction rate.
Survey Methodology and Scope
The annual NHS survey, conducted by Ipsos on behalf of NHS England, collected data from January to March 2026. Patients were asked about overall experience, ease of contacting the surgery, trust in their GP, and waiting times. Across England, 77% of patients rated their overall experience as 'good', up from 74% in 2025. One in ten said their experience was 'poor' or 'very poor', improving from 13% last year.
Lowest-Rated Surgeries in Greater Manchester
Croft Shafia Health Centre on Belfield Road, Rochdale, had the lowest rating at 45%. Two surgeries tied at 50%: Hattersley Group Practice on Hattersley Road East, Tameside, and Gordon Street Medical Centre on Mossley Road, also in Tameside. These figures are significantly below the national average of 77%.
Highest-Rated Surgeries in Greater Manchester
Worsley Mesnes Health Centre in Wigan and High Lane Medical Centre at Village Green, Stockport, both achieved 99% satisfaction. Other high-performing surgeries include those with ratings above 95%, though specific names were not detailed in the report.
National Trends and Patient Confidence
Nationally, 93% of patients expressed confidence in their GP or health professional, 86% felt treated with care and concern, and 87% said the professional listened to them. However, only 69% felt the wait for an appointment was 'about right', with 31% saying it was too long.
How to Check Your Local Surgery
Patients can compare their local GP surgery using an interactive gadget provided by the survey data. The results highlight ongoing challenges in access and satisfaction, despite slight improvements from 2025.
