
A dedicated NHS solicitor has emerged victorious from a gruelling employment tribunal after being forced to work in what was described as 'freezing' and 'intolerable' conditions for months.
Leila Ayad, who worked for the Mersey Care NHS Foundation Trust, braved a poorly insulated portable cabin with colleagues, where they were often seen wearing coats, hats, and gloves at their desks. The tribunal heard shocking details of how staff resorted to using hot water bottles and taking frequent hot drink breaks just to cope with the crippling cold.
A Long-Standing Battle Over Basic Comfort
The issue was not a temporary glitch but a prolonged battle. For over two years, Ms. Ayad and her colleagues raised repeated concerns about the inadequate heating in their office, a building separate from the main Trust headquarters. Their complaints, however, were met with what the tribunal judged as a 'wholly inadequate' response from their employers.
Despite promises, the NHS Trust failed to resolve the problem, leading to a significant breakdown in the working relationship. The tribunal panel found that the Trust had fundamentally breached its duty of care, creating an environment that was both uncomfortable and detrimental to the wellbeing of its staff.
A Victory for Workplace Rights
In a resounding ruling, the tribunal awarded Ms. Ayad a total of £8,247.24. This sum included £6,200 for injury to feelings, acknowledging the profound impact the situation had on her, alongside additional compensation for lost earnings and accrued holiday pay.
This case sets a powerful precedent for employees across the UK, highlighting that employers have a legal responsibility to provide a safe and comfortable working environment. It sends a clear message that persistent failures to address basic workplace needs will not be tolerated by the courts.
A spokesperson for the Mersey Care NHS Foundation Trust acknowledged the outcome, stating they are now focused on ensuring all their staff work in environments that are 'both safe and comfortable.'