A mother's world was shattered when she discovered the tragic death of her 14-year-old son through a Snapchat post, in what she describes as "the worst moment of her life".
Harvey Willgoose, a Year 9 pupil at Ormiston Denes Academy in Lowestoft, Suffolk, took his own life in February. His mother, Stacey Baxter, received the devastating news through social media before authorities could formally notify her.
Social Media Notification
The grieving mother recounted how she first learned of her son's death: "I got a message on Snapchat saying 'RIP Harv' with crying emojis. I immediately rang the police who confirmed my worst fears."
Mrs Baxter described the agonising wait for official confirmation: "The police came to my door about 20 minutes later. Those were the longest minutes of my life."
Mental Health Concerns
Harvey had been struggling with his mental health but had shown recent signs of improvement. His mother revealed: "He'd been to the doctors and was on medication. We thought he was getting better - he'd just got a new job and was making plans."
The family is now calling for better mental health support in schools and quicker communication systems when tragedies occur. Mrs Baxter emphasised: "No parent should find out their child has died through social media."
School's Response
Ormiston Denes Academy has expressed its deep sadness over Harvey's death. A spokesperson said: "Our entire school community has been profoundly affected by this tragic loss. We're providing support to students and staff during this difficult time."
The school has implemented additional mental health resources following the incident and is working closely with local authorities to review procedures.
A Mother's Plea
Mrs Baxter is now determined to raise awareness about youth mental health issues: "I want Harvey's death to mean something. If sharing our story helps just one other family, then some good will come from this tragedy."
She remembers her son as "a cheeky, loving boy who made everyone smile", adding: "The house feels empty without his laughter and constant singing."
