A severe water supply disruption has struck the Texan border city of El Paso, leaving more than 100,000 residents with little to no running water. The crisis was triggered by a significant break in a primary water main late on Saturday, 7 January 2023, with officials warning it may take until midweek for normal service to resume.
An 'Unprecedented' Infrastructure Failure
The failure occurred in a crucial 36-inch water main line, a critical artery for the city's supply network. Gilbert Trejo, a senior official with El Paso Water, described the incident as "an event of unprecedented proportion". He explained that the impact was exacerbated by the specific design of the pipeline and the configuration of the smaller connection lines attached to it.
Trejo confirmed that approximately 38,000 customer connections were knocked out of service by the break, directly affecting a population exceeding 100,000. The rupture caused more than 15 water reservoirs to drain essentially empty, severely depleting the system's reserves. The exact cause of the catastrophic break remains under investigation.
Emergency Response and Public Impact
In response to the emergency, city officials swiftly issued a boil water notice for affected areas, mandating that any available water must be boiled before use to ensure safety. Multiple water distribution centres were established across the city to provide residents with essential supplies.
The disruption forced significant operational changes on Monday, 9 January. More than a dozen schools within the El Paso Independent School District were forced to cancel classes entirely. Other educational institutions in the region remained open but had to operate strictly under the boil water advisory, impacting daily routines for thousands of students and staff.
Path to Recovery and Calls for Patience
Repair crews are working to fix the broken main and refill the drained reservoir system. Gilbert Trejo has publicly asked for the community's patience as the utility undertakes this complex repair and recovery process. The timeline for a full restoration of normal water pressure and flow is projected to extend into the middle of the week.
This incident highlights the vulnerability of critical urban infrastructure and the widespread consequences of its failure. For the residents of El Paso, the immediate focus remains on accessing safe water while authorities work to resolve one of the most significant water crises in the city's recent history.