British holidaymakers have been left stranded in a Moroccan "hotel of horrors," describing a catastrophic stay where basic amenities like running water and electricity were nothing but a distant promise. The hotel, controversially dubbed "upside down" by furious guests, has sparked a wave of outrage and demands for immediate refunds.
A Holiday Promise Turned Sour
What was meant to be a relaxing break in Agadir quickly descended into chaos for numerous UK tourists. Upon arrival, guests at the hotel were met with a scene of utter disarray. The most fundamental necessities were missing: taps ran dry, power cuts were frequent and prolonged, and the swimming pool remained empty and unusable.
"It Was Absolute Carnage"
One distressed holidaymaker captured the sheer scale of the disaster, stating the situation was "absolute carnage." The absence of water meant toilets couldn't be flushed, and basic hygiene became a significant concern. The lack of electricity left rooms stiflingly hot without air conditioning and plunged communal areas into darkness.
A Flood of Complaints and Demands for Action
Angry travellers have taken to social media and review platforms to share their experiences, warning others to avoid the resort at all costs. The overwhelming consensus is that the conditions were completely unacceptable. Many have lodged formal complaints with their tour operators, demanding full refunds for a holiday that failed to deliver on even the most basic level.
The incident serves as a stark warning for travellers to thoroughly research accommodations and understand their rights when a booked holiday falls devastatingly short of expectations.
