Thousands of Spotify users have been left unable to access the music streaming giant, as widespread disruption hit the popular platform on Friday afternoon.
Outage Details
Outage monitoring site Downdetector recorded a dramatic spike in complaints as listeners struggled to use the audio streaming service. Many reported they couldn't access the app at all, while others were hit with playback and streaming failures. A number of customers also found themselves locked out of their accounts entirely.
The streaming behemoth took to social media to acknowledge the chaos, confirming it was aware of the problems impacting users and was working to identify the root cause. However, Spotify has yet to reveal what triggered the outage or disclose exactly how many subscribers have been affected.
Impact on Users
A huge spike in the number of issues reported with the Spotify app can be seen on a Downdetector graph. According to the website, the outage appears to have started shortly after 1pm.
Boasting millions of devoted daily listeners who tune in for music, podcasts and audiobooks, Spotify ranks among the most widely used audio platforms on the planet. The full scale of the disruption remains uncertain, with no word yet on when normal service will resume.
Premium subscribers have been left seething, taking to X to demand refunds as the outage continues to wreak havoc.
"How about you return some money to customers for app not working correctly. What am I paying premium for?" one fumed on X.
Another said: "Always the same! Is this what we're paying premium for?"
Spotify Premium prices in the UK begin at £5.99 per month for students, rising to £12.99 per month for adult subscribers.
