Marks & Spencer has issued an urgent product recall for two of its popular chocolate honeycomb items after discovering they contain milk not mentioned on the packaging, creating a potential health hazard for customers with dairy allergies or intolerances.
The retail giant is urging consumers to immediately return the affected products - the M&S Chocolate Honeycomb and M&S Free From Milk Chocolate Honeycomb - for a full refund. Both items have been pulled from shelves following the packaging error.
Affected Products and Batch Details
The recall specifically targets:
- M&S Chocolate Honeycomb (200g) with best before dates of 31 October 2025 and 01 November 2025
- M&S Free From Milk Chocolate Honeycomb (125g) with best before dates of 31 October 2025 and 01 November 2025
Customers who have purchased these items are advised not to consume them and to return them to their nearest M&S store for a complete refund, with or without a receipt.
Serious Health Concerns
The Food Standards Agency (FSA) has classified this as a precautionary recall due to the potential presence of undeclared milk. For individuals with milk allergies or lactose intolerance, consuming these products could lead to severe allergic reactions or other health complications.
M&S has emphasised that no other products are affected by this recall and has apologised to customers for any inconvenience caused. The company is working closely with food safety authorities to resolve the packaging discrepancy and ensure such errors don't occur in future.
Shoppers with concerns about the recall are encouraged to contact M&S customer services for further information and assistance regarding the returned products.
