Slack, the widely used workplace messaging platform, experienced severe latency on Wednesday afternoon, affecting thousands of users. The company acknowledged the issue on its website, stating that the engineering team was investigating the problem impacting all Slack services.
According to Slack's status page, the lag affected login, messaging, notifications, search, and API capabilities. Monitoring site Downdetector logged over 3,000 problem reports around the time of the announcement.
Later on Wednesday, Slack reported that fixes were being implemented and some improvements were being observed. The company apologised for the inconvenience and promised further updates.
Users took to social media to comment on the disruption. Kevin Bailey, founder of healthcare start-up Understood Care, joked on X that it was time to pack up for the day, while AI strategist Patrick Kolencherry noted the incident was not initially reflected on Slack's status page.
This is not the first such incident; thousands of users reported an outage in February last year. Slack, owned by Salesforce since a $27.7 billion acquisition in 2021, recently unveiled a major overhaul of its AI-powered Slackbot.
