Audit Wales has raised significant concerns about Bridgend County Borough Council's planning service following an audit conducted in July and August 2025. The report, which did not question the handling of individual planning applications, identified several systemic issues including a limited recognition of the service's role in supporting council priorities, weaknesses in resource and risk management, and a lack of a service plan.
Key Findings from the Audit
The audit highlighted that the council had “limited recognition and understanding” of the important role the planning and development service plays in supporting priorities. It also noted weaknesses in the management of resources and risk to support the service, and a lack of a service plan, which contributed to limited understanding and oversight of performance.
Financial performance was also a concern: the service missed its income target from planning application fees for the 2024-25 financial year, generating £481,450 against a target of £760,266. Meanwhile, the service spent £91,514 on agency staff during the same period.
Council's Response and Improvements
Despite the criticisms, the audit acknowledged that the council had “comprehensive arrangements” for supporting its Development Control Committee. Officers at a scrutiny meeting in June said the committee was “very well functioning with well trained and thoughtful members.”
Council officers stated that the report contained nothing they were not already aware of, and work had already begun to address the issues. This includes increasing investment in resources for the department, with all recommendations welcomed. Specific measures include an increase in both staff and training, particularly for back-office roles and technical support, as well as the recruitment of two new Section 106 officers.
The council has also developed a service plan outlining the functions, responsibilities, aims, and targets for the service, along with a separate plan to set up and maintain a service risk register.
Performance Comparisons and Challenges
During questions, councillors asked why the authority performed below the Wales average for planning applications determined within statutory and agreed timescales. Officers explained that this was in comparison to smaller councils that handle smaller applications. Bridgend's service focuses on making the right decisions for larger-scale plans, such as the redevelopment of the Porthcawl sea-front.
According to a council spokesperson, “We welcome the Audit Wales report and have already taken steps to address the recommendations. Our planning service is committed to continuous improvement and ensuring we deliver for our communities.”
