The Department for Work and Pensions (DWP) has issued a warning to all Brits with a National Insurance number about a scam that is on the rise again. The scam involves automated phone calls claiming that the recipient's National Insurance number has been compromised.
In a video posted on its official Twitter account, the DWP stated: “DWP never use an automated call system for contacting customers. If you receive an automated message about your National Insurance number, it is probably a scam.” The department urged people not to part with sensitive details that could lead to financial loss, especially during the cost of living crisis.
The scam, which first spiked in June 2021, saw tens of thousands of incidents reported to Action Fraud. Victims receive an automated call instructing them to press 1 to be connected to a caller who supposedly helps fix the issue. Once connected, victims are pressured into handing over personal details, which criminals then use to commit fraud.
The DWP advised: “Be fraud aware and protect your personal details at all times. Your information could be used by criminals to commit benefit and other fraud.” If you believe you have been targeted, contact Action Fraud via their website or by calling 0800 123 2040.
