ATO Call Centre Crisis: Staff Conditions Under Fire
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
RMT union announces four days of CrossCountry train strikes in December over pay and staffing, causing major Christmas travel disruption. Plan your journeys now.
CrossCountry rail strikes on four consecutive Saturdays in December will cause travel misery for Christmas shoppers and families. RMT union cites unresolved pay and staffing issues.
Adelaide University's Deputy Vice-Chancellor Paula Ward resigns following backlash after suggesting staff working from home were taking 'four-day weekends'. Discover the full story behind the controversial remarks.
LNER staff member Samir Zitouni, credited with saving multiple lives during a mass stabbing, has been discharged from hospital. Read his incredible story of bravery and recovery.
Health leaders warn NHS may cut frontline staff and reduce operations to cover £240m doctor strike costs. Thousands of appointments at risk as five-day walkout begins.
A doctor urges against judging medics working through NHS strikes, revealing many can't afford to lose pay due to financial pressures and family commitments.
Health Secretary Wes Streeting accuses junior doctors of holding the country to ransom after they reject inflation-busting pay deal, triggering fresh NHS walkouts that threaten to cripple healthcare services.
Shadow Health Secretary Wes Streeting extends olive branch to junior doctors in dramatic bid to halt NHS walkouts and begin pay negotiations immediately if Labour wins power.
London Underground workers have accepted a groundbreaking pay deal, ending threat of further Tube strikes. The RMT union's agreement brings 5% pay rise and includes major concessions on working conditions.
Lecturers and academic staff across Scotland are walking out in a major five-day strike action, disrupting classes and assessments in an escalating dispute over pay, working conditions, and job security.
As UK universities face financial crisis with course cuts and staff redundancies, Guardian analysis reveals vice-chancellors' pay packages have soared to record levels, creating a growing divide between leadership and struggling institutions.
Massive airport strikes across Italy threaten to disrupt travel plans for tens of thousands of passengers, with widespread flight cancellations and delays expected throughout the country's major transport hubs.
Exclusive analysis reveals staggering timeline of White House departures under Democratic presidents, exposing deeper challenges in maintaining stable governance and policy continuity.
Fresh wave of NHS strikes announced as junior doctors reject government pay offer, threatening major disruption to healthcare services across England.
England's NHS faces renewed disruption as resident doctors confirm November strike action in ongoing pay dispute with government, threatening further strain on healthcare services.
Explosive revelations uncover CIA's clandestine involvement in US military operations across the Caribbean, raising serious questions about intelligence oversight and regional sovereignty.
SOAS University faces investigation after students displayed inflammatory posters branding an Israeli scholar a 'terrorist' in escalating campus tensions over Palestine.
Exclusive investigation reveals how a toxic blame culture within the NHS is driving staff to breaking point and compromising patient care across Britain.
Breaking: NHS hospital workers call off planned strikes as union leaders agree to government pay offer, bringing relief to millions of patients across England.
Lecturers and university staff across Britain prepare for renewed industrial action after overwhelmingly rejecting latest pay proposal, threatening further disruption for students.
British universities brace for unprecedented disruption as academic staff threaten nationwide strikes over pay disputes and massive job cuts, potentially locking students out of courses during critical academic periods.
Lecturers and academic staff at 140 UK universities begin five days of strike action over pay, working conditions, and pension cuts, disrupting classes for thousands of students.
British universities are bracing for potential staff strikes and mass resignations as a bitter pay dispute intensifies, with academics reporting they're forced to use food banks amid the cost-of-living crisis.
An alarming report reveals how a toxic blame culture within the NHS is driving dedicated staff away, threatening the future of Britain's healthcare system and patient safety.
Thousands of NHS workers across England have overwhelmingly voted for strike action, citing deep-rooted institutional racism and significant pay disparities affecting ethnic minority staff.
Oxford University reclaims the top spot in Times Higher Education World University Rankings, with Cambridge and Imperial maintaining elite positions in global top 10.
Cabinet Minister Kemi Badenoch launches blistering attack on Labour's union ties and pledges to ban NHS doctor strikes while defending academy school freedoms in major policy speech.
Student protests demanding university divestment from Israel continue to grow across British campuses, with encampments now established at multiple institutions including Bristol, Leeds, and Newcastle.
Western Sydney University faces scrutiny after accidentally exposing staff email addresses in a mass communication error, prompting urgent investigation and privacy concerns.